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As a legal assistant, you will provide a confident and capable presence in the Roche Legal office, representing the company and greeting clients. You are the face and voice of the office and help people who are looking for our legal services. In addition to being the first contact with the public, you will support the legal team’s work with clients.

As a member of a premier professional team, you will have the opportunity to discover new technical skills, develop customer service techniques, and improve your time management knowledge.

We are dedicated to helping all our team members reach their goals and achieve excellence. For the right applicant, this position also has potential for education and growth into higher-level legal and/or administrative positions.

Who we are

We help our clients secure a legacy and achieve a better future for generations to come. We invite you to be part of our mission to change the face of private client law. Come learn and grow with us as we take Roche Legal to the next level following a period of strategic investment, planning and exciting growth. Now is the time to join us.

This is an opportunity to be part of something special. Your ideas, input and work will be valued, appreciated and justly rewarded and we’ll all have some fun along the way!

Roche Legal is an award-winning boutique law firm based in York. We are a niche firm specialising in private client law, including wills, probate, trusts and tax, powers of attorney, managing affairs, Court of Protection, missing persons law, disputes, document services and international probate. We are a paperless office and continually work towards the reduction of our carbon footprint.

We love to help people learn and grow and you will be provided with a structured onboarding and career development plan to align with your individual professional and personal goals. The ideal candidate will be able to take initiative on work that needs to be done and complete tasks with minimal hand holding.

Employee benefits

In addition to a competitive base salary, company benefits also include:

• 25 days paid annual holiday, in addition to bank holidays.
• Free parking available.
• Supportive of ongoing personal development.
• You may bring your dog to work, if you have one

Responsibilities

• Provide excellent customer service while answering, screening, and forwarding incoming phone calls
• Manage the calendar system to schedule and confirm appointments via phone, email and schedulers
• Receive, sort and process daily mail
• Manage intake of potential clients with attention to detail for information while providing empathetic communication skills
• Provide assistance to legal team by preparing draft correspondence and other assistance to paralegals and lawyers
• Enter case information into web-based case management system
• Provide kind, courteous communication while receiving visitors to our office
• Maintain reception area and set up rooms for meetings
• Provide efficiency in other clerical receptionist duties such as filing (mainly electronically), photocopying, scanning, and processing documents
• This is a full-time or part-time job where office presence is required

• Love to work within established systems, standards, and procedures
• Want to help others by providing support, follow-through and empathetic communication Thrive in a cooperative, collaborative atmosphere
• Enjoy task-focused work which requires creative problem solving
• Thrive in stable, consistent methods and can excel in detailed work in a supportive team environment

About you

• GCSE Maths & English – grade C or above (or equivalent) 2 x A Level (or equivalent) – minimum grade C
• A passion for meeting new people and learning new things
• Ability to show compassion for other people’s problems
• Ability to nurture relationships with our clients, consultants, vendors, and the community to create positive, successful, connections
• Ability to follow firm guidelines and policies
• A desire to master this job and take on new responsibilities to grow and improve your skills
• Previous office experience is preferred
• Previous experience with Microsoft Packages (including Word, Excel and Outlook)
• Self-motivated to achieve goals consistently and efficiently
• People focused with a helpful service orientation
• Ability to work within a team environment while maintaining individual accountability
• Strong organisational skills with both the ability to follow set procedures as well as create organisation when structure does not yet exist
• A patient and consistent approach to maintaining established standards, guidelines and procedures

How to apply

Click 'apply now' to start our application form and upload your one page CV as a PDF.

On the second page of the application form upload your cover letter as a PDF with no more than two paragraphs and a closing sentence.

In the first paragraph explain what you believe are the 3 most important qualities needed for this position and why you believe they are the most important qualities.

In the second paragraph, explain why you applied for this position.

As a closing sentence, please write "I have read the instructions contained in the job posting and have followed the instructions".

Applications that do not follow instructions will not be considered.

We look forward to receiving your application. If you have any questions or queries, please email [email protected].