Learning and Development Service Manager Remote
Job description
Full Job Description
Job Title: Learning and Development Service Manager
Location: Remote (Home) North based
Flexibility: Travel to Bolton office as required and to site
Contract Type: Permanent 37.5 hours per week
Salary: £35,000 - £40,000 per annum plus £3,000 car allowance
About the Role
Are you passionate about nurturing talent and fostering professional growth within organisations?
Do you have a track record of successfully managing learning and development initiatives and teams?
Do you want to work 4 days instead of 5 for full pay?*
If so, we have an exciting opportunity for you to join our team as a Learning and Development Service Manager!
Outcomes First Group is dedicated to the delivery of a first-class training delivery service that results in measurable improvements in outcomes. Placing customer needs at the heart of the team and deliver exceptional customer service and experience. You will aid in delivering consistently high levels of performance across the regional training teams.
You will be:
- Experienced in leading and managing regional training teams
- Have a proven track record of delivering efficiencies and continuously improving team performance.
- Able to maintain and evidence high standards of customer service & quality standards.
- Able to diffuse difficult situations and resolve issues in a customer service-driven way
- An experienced L&D practitioner, with a clear knowledge of what good looks like
- Used to working with ROI measurement & outcomes analysis
- A motivational and structured people leader
- Able to deal with all aspects of people leadership, i.e. recruitment, onboarding performance management, employee relations issues (disciplinary, grievance, conduct, attendance etc), development, succession planning
- Driven and self-motivated
- A professional and effective influencer of others
- Organised and structured in your approach to work with the ability to prioritize effectively
- Ideally education and or care sector experience.
- CIPD qualified (or equivalent experience)
About Learning and Development:
This is an exciting time to join the Learning and Development team as we create a world-class learning offering for our carers and employees. The team are currently transitioning to provide an updated high quality, modern training and development offering that will enable outstanding outcomes for our children, young adults, and vulnerable adults.
Customer service is at the heart of the function so you will need to demonstrate going above and beyond to ensure the needs of our carers and employees are met.
Apply today and our Resourcing Team will be in touch!
About the Group
Outcomes First Group exists to make sure vulnerable children, young people and adults get the opportunities they need, whether that involves providing them with specialist education and residential care or finding them dedicated foster families in which they can thrive.
There are two organisations in our Outcomes First family: Acorn Education and Care, and Options Autism. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.
Why work for us?
Your well-being is very important to us, and we know that being able to choose the benefits that suit you and your family will support your wellbeing.
Whatever your role and wherever you are located, you will love VISTA, our flexible benefits platform which lets you tailor your benefits package.
- And when your circumstances change…no problem. You can flex, trade, and add to your benefits package to suit your circumstances.
- Holidays start at 25 days per annum plus bank holidays on top with options to buy an additional 5 days.
- Critical illness covers and life assurance options.
- Company Pension with options to increase your contributions.
- Private medical and dental Insurance
- 100’s of discount options valid in the UK and abroad
- Eco-Car Scheme
- “Your Wellbeing Matters"- access to a wide range of first-class mental health support services and physical health checks
- Career development opportunities
- Professional support networks and groups
- 4-Day working week - ‘rest-day’ could be any day Mon-Fri (agreed with Manager), available after successful completion of the probationary period for full-time workers only
We are committed to safeguarding and promoting the welfare of young people and we expect all employees to share this promise and undertake appropriate checks.
We are an Equal Opportunities Employer.
We have been voted “Great Place to Work” 4 years in a row.
