Find More Than 10K+
United Kingdom Jobs

Job description

Do you have excellent organisational skills with a good eye for detail?

Do you thrive on working under pressure and to tight deadlines?

Are you looking to work for a company that helps people who support others gain work, progress in work and retain work?

Do you wish to work for a company that values its employees and sees the potential in everyone regardless of age, gender, race or disability?

• We are a Living Wage Employer
• We are a Disability Confident Employer
• We have signed the Armed Forces Covenant
• We have signed the Menopause Workplace Pledge

The IEP Learning Academy is entering an exciting period of growth and change and is currently looking for a Team Administrator to join the Learning Academy team. Please submit a CV and covering letter by midnight on the 24th September 2023. Your covering letter should explain why you think you are suitable for this role and what attributes you could bring to the role to help the IEP and the Learning Academy develop further.

Our vision is 'Employability professionals everywhere are the best they can be'

The Institute of Employability Professionals

IEP is the only professional membership institute for the employability profession. It represents its members to key influencers and sets the standards for the profession.

IEP members have a commitment to their profession. They are leading experts in their field.

IEP has members all over the UK and overseas working for leading private, public, and third-sector employers.

The Learning Academy Team Administrator Role

PURPOSE OF YOUR JOB

• The Learning Academy Team Administrator will be part of a small team of staff supporting the IEP Learning Academy in delivering the learning elements of Institute’s Vision and Strategic Plan.
• You will be required to support, coordinate, and administer all internal and external Learning Academy activities ensuring delivery of an accurate and timely service.
• You will work together with the Head of Learning and Development, managing coordination and delivery of blended learning solutions aligned to our strategic plan and organisational objectives. an timely service. ctivities, to ensure the delivery

We are now looking for an experienced Administrator to join our team. This is a remote position, with flexible hours and great pay. The successful candidate will be responsible for providing administrative support to the team, as well as ensuring the smooth day-to-day running of the company.

The ideal candidate will have excellent organizational skills, be highly motivated, and have a strong attention to detail. They should also be comfortable working independently and have the ability to prioritize tasks effectively.

Responsible To

Group Chief Executive Officer and Head of the Learning Academy

Internal Contacts

Learning Academy and Executive Team members

External Contacts

Stakeholders, Corporate Members, Strategic Partners, Government Departments, IEP Members and Fellows

Tasks

PRINCIPAL ACCOUNTABILITIES / KEY RESULT AREAS

• Responsible for providing administrative support to the team, as well as ensuring the smooth day-to-day running of the Learning Academy administration function.
• Handle customer inquiries and complaints, efficiently and professionally.
• Maintain accurate records and filing systems, utilising both the CRM and Microsoft systems to their maximum potential.
• Assist with data entry and other administrative tasks as requested.
• Perform general office duties as required.
• Ensure that all deadlines are met.
• Provide customer service support to companies and learners as needed.
• Manage scheduling and calendar coordination for the Learning Academy team.
• Ensure LMS/CRM functionality is fully utilised to communicate course programmes to learners, issue joining instructions and course reminders.
• Devise and implement continuous improvements to administration processes and procedures to maximise efficiency and effectiveness.
• Cultivate strong relationships with key internal and external stakeholders.
• Produce comprehensive management information and reports as required.

Person

Knowledge and Understanding

KNOWLEDGE AND EXPERIENCE

Essential

• Previous experience in an administration role or qualifications to support required level of knowledge and understanding of role.
• Proven track record of developing, implementing, and managing effective systems and procedures within a fast paced and demanding environment.
• Demonstrable expertise in planning, prioritising, and managing workload.
• An ability to work under pressure and to tight deadlines.
• Highly organised with a good eye for detail.
• Excellent interpersonal communication skills with ability to build relationships at all levels.
• Excellent oral communication and technical writing skills (MS Office proficient, specifically PowerPoint, Word, and Excel).

Desirable

• An understanding of the employability sector with knowledge of the key stakeholders.
• Previous experience of working in a training environment.

Skills and Abilities

PERSON SPECIFICATION

• Highly self-aware and self-directed.
• Systematic, analytical, and methodical.
• Well considered with sound decision making and judgement.
• Commitment to developing self and others.
• Excellent oral and written communication skills.
• Acts with integrity and courage.
• Efficient, proactive and results driven.
• Open and willing to give and receive constructive feedback.
• Ambitious, energetic, and motivated.
• Team player

Our Offer

• Hours – this is offered as a part-time role. (15 Hours per week Monday to Friday)
• Salary - £25,000 pa full-time rate (£10,000 for 15 hours per week)
• Holiday – 20 days per year in Year 1 (pro-rata); 25 days per year from Year 2 (pro-rata)
• Location – Working from home but requirement to occasionally travel to meetings where required across the UK. Some additional IEP meetings subject to discussion and agreement. All travel for IEP business will be paid for according to our expenses policy.
• Pension –Enrolment in an approved pension scheme according to Auto Enrolment requirements. Death in Service insurance plus other staff benefits.

The Application Process

• Please submit a CV and covering letter via Indeed by midnight on Sunday 24th September 2023.
• The IEP is entering an exciting period of growth and change. Your covering letter should explain why you think you are suitable for this role and what you would do to help the IEP and the Learning Centre to develop further.
• It is our intention that candidates will hear if they have been invited to interview by Friday 29th September 2023.
• Interviews will be held on Monday 9th October 2023 (Via Zoom or Teams).
• The successful candidate will ideally be able to start as soon as possible but allowances will clearly be made for notice periods and annual leave.
• For further information, please contact Helen Lee, Head of the Learning Academy at [email protected]

Job Types: Part-time, Permanent
Part-time hours: 15 per week

Salary: From £10,000.00 per year

Benefits:

• Casual dress
• Flexitime
• Health & wellbeing programme
• Life insurance
• Work from home

Schedule:

• Day shift
• Flexitime
• Holidays
• Monday to Friday
• No weekends

Supplemental pay types:

• Performance bonus

Experience:

• Administrative: 1 year (preferred)

Work Location: Remote

Application deadline: 24/09/2023