Catering Operations & Performance Executive Heathrow, England
Job description
At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are.
If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.
As Catering Operations & Performance Executive, you will become a crucial part of our catering and the wider airline operations team. This role focuses on a variety of key performance areas, all underpinned by your excellent communication and supplier management skills.
Our Onboard Experience division is made up of essential design, development and delivery teams. As a Catering Operations & Performance Executive, you will be essential in ensuring our service is delivered across the globe. Working across the United Kingdom and numerous global cities, you will ensure we achieve our customer experience.
Day to day, you will be:
- Observing, auditing, and measuring the performance of our catering suppliers, from ramp to catering kitchens.
- Supporting with daily monitoring activities, and liaising with our suppliers to ensure they have the information and support they need to succeed.
- Participating in product and network changes, making sure projects are delivered successfully by our catering suppliers.
- Assisting with invoicing and financial reconciliation tasks.
If you enjoy working in a variety of environments, and are naturally curious about complex operations, this is an excellent opportunity for career growth. We actively encourage applications from candidates who posses excellent communication and negotiating skills, and can demonstrate attention to detail in all areas of their work. Full training will be provided including food safety, airline security and airside driving experience.
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
