Job description
The Kitchen Store is an award-winning independent German & British kitchen retailer with stores in Brighton & Hove, Horsham and Guildford.
At The Kitchen Store people are everything. Buying a kitchen is a big commitment and our customers do so on trust in their designer. We believe in giving our customers brilliant service from beginning to end. We look for people who share similar values, who are authentic and who genuinely care.
We have won several awards for our work including the FIRA Gold Award for our installation service – the only independent retailer in Sussex to do so. We’re a strong team and together we have grown the company nearly every year since 2004. We look for great people who are hardworking, and professional and will commit themselves to the Company for several years.
About the role.
We’re looking for a brilliant kitchen designer, salesperson and all round great colleague to join our brand new Guildford store.
The purpose of the role is to meet our customers, establish their needs and create great kitchen designs that they’ll want to buy. We’re definitely not a “hard sales” environment but we of course do need to keep new business coming in, so you’ll be motivated by selling as well as interior design and enjoy being part of a genuinely friendly team.
People that are great in this role are themselves, they build trust, will make sure any snags are managed and resolved and, most importantly, they have great organisational and communication skills.
Frequent tasks include.
- Manage kitchen projects, sales and service (live jobs are assisted by a Project Coordinator).
- Welcome customers into the store and by video qualify them & offer help and advice.
- Arrange customer home visits and in-store video presentations.
- Design kitchens on Winner.
- Hold customer sign-offs, to agree on final specifications and explain key details and events throughout the project.
- Place furniture orders with our suppliers.
- Visit live projects to ensure the design comes to life as you planned and troubleshoot when required.
You and your experience.
To become part of our team you will have a design or sales background in a similar kitchen retail environment and be looking to expand your skills and experience. You should be:
- Highly organised and work in a structured way.
- Authentic with a great personality that enables you to build trust and rapport with your customers and colleagues.
- Experienced in understanding the needs of customers and managing expectations.
- Able to track lots of priorities and deliver on your promises.
- Creative and have a strong eye for detail.
- Motivated to work towards a target.
- Familiar with measurements and dimensions and other technical information.
- Experienced in Winner, design software.
Working hours etc.
Five days per week 8.30 am – 5 pm Monday to Friday/Saturday. If you work a Saturday, a day in lieu is taken the following week.
Terms.
- Competitive salary
- Quarterly performance bonus
- Pension scheme
- Team incentives and outings
- 22 days holiday, rising to 24 days plus bank holidays
- Staff discount on products
- The opportunity to visit factories in Wales and Germany
Salary: £34,200 - 36,200 per year plus profit related bonus
Benefits:
- Be part of a team who care about the success of their colleagues and the company so work together to ensure customers’ are delighted with their kitchens.
- Have your voice heard and feel part of driving your career and the business forward
- Company Events
- Company Pension
- Employee Discount
- On-site Parking
- Sick Pay
If this advert resonates with you then please get in touch as we would be delighted to tell you more about us and the role. Email your CV and/ or contact details and we will call you.
Job Types: Full-time, Permanent
Salary: From £34,200.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Application question(s):
- Do you have experience designing kitchens?
Work Location: In person