Job description
Job Description and Requirements:
Be part of one of fastest growing Kitchen Renovation Company. We operate in BC & AB. This position is for Metro Vancouver.
You can work from your home, but should be available for in-home visits and for client appointments at our workshop.
Sales and Design:
· We receive lot of kitchen cabinets and renovation enquires from Vancouver and surroundings. You will be answering to the enquires and engaging with them.
· Respond to their emails and phone calls as soon as possible – study their requirements.
· Provide preliminary on phone kitchen consultation. Engage the enquiry by offering them optimal ideas for their new kitchen.
· Qualify and validate the enquires over the phone by checking their seriousness and doing a price validation (we will guide you).
· After qualifying, book an in-home visit to do the measurements and discuss the ideas at their home.
· Visit client’s homes for in-home measurements and consultations. Sometimes clients prefer evening or weekend visit. You will have flexibility as per your coordination and feasibility.
· Show samples to the clients and help them choose colour/design combinations.
· Build proposal sand design for the clients – template will be provided.
· Use design software like 20-20 or Mozaic or any other software, to design a kitchen and send design to the client.
· Follow up with clients and close the deals.
Project Management and Co-ordination:
· On confirmation of the deal, work closely with our Cabinet manufacturer to place an order.
· Get design confirmations from the clients.
· Coordinate the project i.e make sure cabinet installers, stone installers, electrician, plumber etc are scheduled for the job. Help and guidance will be provided.
· Follow up and see that jobs are being installed and clients are satisfied – remember that happy client means more referrals for you.
· See if client needs other renovation services that we provide. Upselling can help you make more commission too.
· Installers keep doing their work, you just need to follow up and audit that work is going well.
Candidate Qualifications:
· 2+ years of experience of selling kitchen renovations, cabinets or other related home improvement services/products is an asset.
· Experience of dealing with cabinets or renovation clients will help you ease into the job.
· Eye for a design and attention to detail.
· Knowledge of the kitchen cabinet design software.
· Consultative Sales approach is a must. You should be able to provide consultation and drive towards sales closing.
· Have fluid intelligence to handle client’s questions and keep them in the flow towards the mutually optimal goal.
· You should be willing to drive around the city for in-home visits.
· You should have a vehicle and class 5 license
· Be a problem solver. Certain projects sometimes need creative solutions. Be nimble and a problem solver.
· Driven for growth and scale.
· Attention to detail and process oriented.
· Willing to work on flexible schedules as some in-home visits happen in the evenings or on weekend (more flexible you are, more the closings you will do)
Selection Process:
Step 1: Resume shortlisting – we will contact the shortlisted candidates.
Step 2: Zoom video call interview – to know your sales, eye for a design and project management skills. Dummy client challenge – we will give you 1-2 client scenarios. You would need to show us your skills in these scenario situations.
Step 3: In-person Meeting
Step 4: Remuneration discussion
Step 5: 2 reference checks
Step 6: Offer Letter. Let’s go and grow together.
Remuneration:
Total: $76,000-$125,000
Fixed Yearly Salary: $36,000-$41,000 + Variable Commission: $36,000-$70,000.
Note: Currently our enquiry to deal closing ratio hovers between 7-25%. So on lower end of the closing ratio range too, you can expect a commission of $36,000. If you can handle more enquires, we will give you more enquires, upper cap can be beyond these mentioned numbers too.
Commission accumulation starts as soon as you can start handling the new client enquires independently. Commission is due as soon as the revenue is realized.
Job Types: Full-time, Permanent
Salary: $72,000.00-$125,000.00 per year
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Experience:
- Kitchen Designer: 2 years (required)
Work Location: In person
Application deadline: 2023-06-15