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We are looking for a part time Keyholder to join at our Milton Keynes store for 25 hours a week. Shifts will be varied across 7 days and we’ll also need you to be able to help out covering the management teams holidays.

The Gig

Reporting to the Store Manager, we are looking for a free thinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day to day operations of the store in the absence of the Assistant Store Manager & Store Manager.

The Stuff That Sets You Apart

• Achieving sales targets
• Provide excellent customer service at all times
• Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
• Follow all H&S procedures to maintain a healthy, safe and tidy work environment
• Handle till transactions in line with operating procedures
• Handle more complex enquiries from customers
• Be a trusted key holder – which will include the responsibility of opening the store
• Any other reasonable task as instructed by the store management team

Our Fundamental Qualities

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.

Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.

To be our Keyholder you will also possess these qualities:

• Proven experience in a Retail store is essential
• Similar experience in a key holder role, or a role in store with elevated responsibility. Experience with a fashion/lifestyle brand would be a bonus!
• Demonstrate a good understanding of customer service
• Sales oriented – target driven and able to assist the team with achieving store goals and
• Demonstrate a good understanding of leading a team and driving sales
• Professional, but also authentic and fearless!
• Flexibility in availability is essential – Shifts may vary week to week so we will need flexibility to cover different days/times