Key Account Manager (f/m/d) London, England
Job description
Join the evolution of chauffeuring and build the global Blacklane for Business proposition. We're on a mission to reinvent chauffeuring by merging new technologies with the best service quality.
Our business is a force for good for travelers, corporate travel managers, chauffeurs and the environment. We work with our partners to deliver the most professional and reliable service, through employed chauffeurs and a growing fleet of electric vehicles. As a member of our crew, you'll receive ESOP (employee stock ownership plan), personal development and the opportunity to make a difference in a company that cares.
We are looking for an organised and committed account manager to grow our Agency and TMC accounts. Building relationships and problem-solving with our partners represent our brand and are key to the continued success of Blacklane. You can be based in any of the following locations: Berlin, London, Barcelona.
YOUR CHALLENGE:
- Communicate their requirements internally and work with Blacklane colleagues across departments, to fulfil them
- Find innovative solutions to support the growth of accounts maintaining both our standards of service and commercial balance
- Train and educate our partners on the Blacklane product and solutions
- Leading regular meetings (virtual or on-site) with our partners to maintain and grow the partnership
- Act as the main point of contact for your accounts
ABOUT YOU:
- Ability to manage complex projects and engage with internal and external stakeholders
- Strong team player and relationship-oriented
- Highly motivated and ambitious, with a bias for action
- Target and numbers-oriented with strong analytical skills
- Advanced skills with using Microsoft Office and G-Suite products, e.g. Excel, Powerpoint
- Safe handling of common sales tools, e.g. Salesforce
- Excellent spoken and written English communication skills
- Upbeat and enthusiastic
MORE THAN A JOB:
Blacklane is a scale-up started in 2011, founded by Jens Wohltorf and Frank Steuer who wanted to create the first global chauffeur service. We started by filling chauffeurs' 'empty leg' journeys and have grown with our partners to over €100 million in annual revenue (pre-pandemic). Backed by Daimler and other investors in Germany, Japan, Switzerland, and the UAE, we're now a trusted brand within corporate travel.
We believe in ethical business practices and have a strong company culture. Responding to the pandemic, we've successfully managed the crises and retained our talented crew!
- Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career.
- Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days (working from home is the new normal).
- Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us!
- Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options.
- Fair Remuneration: We've banded salary levels and matched them to the local costs of living, meaning you're always paid fairly and you know that the rest of the crew is too.
- Sustainability: We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane has pledged to deliver 15% of its journeys in electric vehicles by 2023.
- Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
- Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.
Upgrade your career with Blacklane
