Junior Travel account manager London, England
Job description
About Wowcher:
Founded in 2011, Wowcher is a diverse promotion marketplace that provides customers with major savings on local businesses, travel, and consumer goods. In addition to this, through our reach, we deliver marketing solutions which allow our merchants to grow and sustainably manage their businesses.
There’s nothing that excites us more than finding new businesses to partner up with. Whether it’s helping you get more people through the door or facilitating the sale of your goods. We’re also always looking for great people to join the Wowcher family – people who are as enthusiastic as we are and, just as importantly, embrace a positive and supportive culture.
If you can imagine yourself in a fast-paced, exciting environment, and you embody our values of being Innovative, Honest & Open, Growth-Oriented, Passionate, and a Team Player, this could be the place for you.
Purpose of the role:
The role will be a mix of sales account management and day to day administration. Working closely with International Travel accounts you will drive business within the platform to a higher standard. Primarily focusing on content levels and deal management. Successful applicants will be self-starting and resilient.
- Main responsibilities and duties:
- Manage a portfolio of International Travel Accounts.
- Research and build International Travel deals.
- Deal Management including –
- Tracking Live Deals
- Price and Availability monitoring
- Booking Calendar Management
- Copy Feedback
- Deal extensions
- Discounts
- Provide support with new business accounts and ad hoc marketing campaigns.
- Provide feedback on data including booking and visitor trends.
- Work with the analysts on email orders, email campaigns, site orders plus App & Web pushes.
- Follow industry and competitor trends to ensure our platforms are relevant and in-line with the market.
- Work alongside Customer Services to provide account level support for escalated customer complaints or challenges.
- Monitor deal refunds and work with accounts to bring these in line with company policy.
- Work with finance to provide invoicing for all marketing campaigns.
Soft Skills required:
- Ability to prioritise workload.
- Ability to work under pressure to meet short deadlines.
- Good at managing objection handling skills, with the ability to anticipate queries and objections.
- Ability to negotiate on commission structures.
- Not shy of hard work!
To be part of this fantastic opportunity, please feel free to send us an up-to-date cv, and someone from the Wowcher team will be in touch with you!
Please note that Wowcher does not offer any sponsorship at this stage, and any applicants that require sponsorship will be rejected. we are looking into sponsoring but as of now, none is provided.
