Student Support Officer

Student Support Officer Tamworth, England

Landau Forte Charitable Trust
Full Time Tamworth, England 19375 - 23000 GBP ANNUAL Today
Job description

Our opportunity for you

This is a fantastic opportunity for an ambitious individual to join an inspirational, hard-working team to support students across the campus. Would you value the opportunity to work in a modern, vibrant town with an historic heart? If the answer is Yes, a position of employment at Tamworth Sixth Form/Landau Forte Academy QEMS is for you.

  • Responsible to: Head of Year
  • Contract: Term time only + 5 days
  • Hrs/wk: 38.25
  • Salary: Competitive
  • Closing Date: Monday 12th June 2023 at 9.00am
  • Start Date: September 2023

Job Profile:

  • To be responsible for supporting an academy year group.
  • To deliver efficient and professional information, advice and support to meet the needs of students on a range of personal, pastoral and academic issues.
  • To be the first point of contact for student support for parents/carers

Person Specification

  • A strong desire to work with young people in a support role
  • Effective communication and interpersonal skills with adults and young people
  • Able to work under pressure and use own initiative
  • Competent in using ICT
  • Active interest in young people, education and positive outcomes for young people
  • Good literacy and numeracy. Maths and English Grade 5 or equivalent
  • Committed to the safeguarding and promotion of the welfare of young people in line with the academy safeguarding policies and procedures

Tasks and duties

  • Be first point of contact for parent/carer communication
  • To be aware of the vulnerable students within the year group and act as a champion for them
  • Deal with emerging issues that may arise to ensure students are emotionally supported and prepared for learning in a safe environment.
  • Log all incidents and interventions for each student using the academy recording systems
  • Meet with Head of Year on a daily basis
  • Speak to parents and arrange meetings where necessary


  • Mentor students in a year group who struggle with attendance


  • Support in managing the behaviour of the student year group, monitoring their behaviour, leading restorative conversations and implementing other rewards/sanctions as appropriate
  • Be part of the on call, detention and refocus area rota
  • Daily uniform / equipment checks for a year group
  • Attend reintegration meetings following suspensions.
  • Prepare behaviour contracts for students whose behaviour is being monitored


  • Attend safeguarding meetings with outside agencies for students in a year group in liaison with the Deputy Safeguarding and Mental Health Lead
  • To support students with social and emotional difficulties, making referrals to internal and external agencies as necessary via the Deputy Safeguarding and Mental Health Lead

What we can offer you

  • A supportive, cohesive and exciting working environment
  • The chance to work with genuinely enthusiastic and happy
  • Career prospects within an innovative and ambitious Multi Academy Trust
  • A meal allowance, commensurate with your working hours
  • Membership of the Local Government Pension Scheme (LGPS)
  • Healthcare Cash Plan, from Westfield Health

Landau Forte Academy QEMS & Tamworth Sixth Form

Landau Forte Academy QEMS joined the Landau Forte Charitable Trust in September 2011 and delivers education to 11-16 year olds. Landau Forte Academy Sixth Form is a purpose-built establishment providing Level 3 courses, both Advanced Level and BTEC, for the whole of Tamworth and beyond. The academies are located on a shared campus, but both operate from their own facilities, with Landau Forte Academy Sixth Form having new bespoke, accommodation, which opened in September 2011, with a new Sports Hall that opened in 2013.

The local area

Tamworth is a historic town surrounded by beautiful countryside, located a short distance from Birmingham. The Academy is located close to the centre of Tamworth, with superb transport links. Tamworth boasts a range of historical sites and leisure attractions, including: Tamworth Castle; the Tamworth SnowDome and Drayton Manor Amusement Park. Within a 20 minute drive from the town, you can find yourself in the beautiful, open Staffordshire countryside or Birmingham‘s bustling city centre.

· Tamworth is 10 minutes away from the M42, junction 10

· Direct trains from Birmingham (10 minutes) and London (1 hour 15 minutes)

· Birmingham and East Midlands Airports are 30 minutes away

Apply for this job

Complete the application form online


All appointments made are subject to satisfactory references and a criminal background check. Landau Forte Charitable Trust is committed to safeguarding and promoting the welfare of children and young people and expects all members of staff and volunteers to share this commitment. An Enhanced Disclosure and Barring Service check is required for this post.

Shortlisted candidates will be asked to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children. Self-declaration is subject to Ministry of Justice guidance on the disclosure of criminal records, further information can be found on GOV.UK.

The Trust will conduct all necessary searches and checks as relevant and in line with Government Safer Recruitment guidelines, our Safer Recruitment policy can be found on our website at

Job Types: Full-time, Permanent


  • Monday to Friday

Work Location: In person

Application deadline: 12/06/2023

Student Support Officer
Landau Forte Charitable Trust
Derby, United Kingdom
Unknown / Non-Applicable
Non-profit Organisation
Primary & Secondary Schools
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