Junior Trainer/ WalkMe developer Manchester, England

Dentsu Aegis Network

Full Time Manchester, England 45497 - 72451 GBP ANNUAL Today

Job description

Dentsu Inc. has taken the initiative to create a data platform that will be the basis of all client reporting globally. As part of this rollout there is a requirement to support and train the users across the different regions as they on board to the new platform. This role will support the team that has the responsibility for creating and delivering the relevant materials to support the rollout and education around the self-service data platform.
Reporting to the Learning and Development Manager, the Junior Trainer/ WalkMe developer is responsible for helping media and agency teams learn by delivering Instructor Lead Training, via the WalkMe platform.

Job Title:

Junior Trainer/ WalkMe developer

Job Description:

This is an ideal role for someone who is looking to start a technical career or retrain.

Key Responsibilities

Supported by the global team, research and learn the processes and benefits of the data platform
Break down the technical elements of the platform so the materials are understandable to all trainees
To facilitate the successful setup and roll out of the platform within the Americas
Learn the WalkMe software to be able to code solutions for the dentsu connect suite of apps
Update and add training modules as new features are made available on the data platform
Maintain the learning environment so that it is professional, clean, and up-to-date.

Requirements

Excellent communication skills
Strong interpersonal skills and professional attitude
Ability to work autonomously but able to interact positively within the organisation
Solid attention to detail
Excellent time management and organisational skills
Ability to exercise independent judgment to determine issue and resolution
Technical thinker
Self-starter and problem solver who actively seeks the opportunity to educate
Ability to learn new applications quickly, proficiently, and independently

Technologies/Software

Articulate
Adobe Captivate
Word, Excel, PowerPoint, Outlook, Teams, SharePoint
Basic coding experience in HTML, JavaScript CSS & jQuery
Cookies
Security Codes

Benefits
We offer everything you would expect from a large company – like 25 days’ holiday plus your birthday off – and a few additions, like 2 paid volunteering days each year to support charitable causes and 3 wellness days per year.
We also provide pension contributions, life assurance, free eye tests, season ticket loans, private health care, income protection, critical illness cover, a cycle to work scheme, and a whole host of great local and national discounts from leading retailers that you’ll have access to as an employee.

About dentsu
We are dentsu. As champions for meaningful progress, we help our clients to win, keep and grow their best customers with best-in-class services and solutions in media, CXM, and creative. With more than 46,000 dedicated specialists teaming across 145 markets.Our business and the industry that we are in is at the most exciting point in its history. The power of innovative technology coupled with creative excellence and advanced media opens up a new world of opportunity. And we all have the opportunity to shape its future. This is our commitment to our talent.We are proud to be different, and we know that starts with you. You will not be defined by your race, gender, sexual-orientation, age or disability, but by your thinking and actions. We want you to bring your whole self to work, because leaving nothing behind, helps us stay ahead.

Location:

Manchester

Brand:

Global Media

Time Type:

Full time

Contract Type:

Permanent

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