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Junior Systems Support Administrator
Salary £22,000
37 Hours per week

Norse Group have a fantastic opportunity for a Junior Systems Support Administrator to join our Groups HR Department based at our Head Office in Norwich.

This role is being offered on a full time, permanent contract working 37 hours per week, Monday to Friday.

The Role:

Project One has been established to achieve the transformation of the support services functions at Norse. The transformation has elements of technology, process, data, and people change.

As the Junior Systems Support Administrator you will be responsible for providing a comprehensive range of administration duties supporting the implementation and delivery of our new system as part of the Project One development. Your day to day duties will include;

• Provide an effective support service to all AccessHR Users that results in the management and resolution of their service requests
• Provide a mixture of administration support to the team where required
• Manage the escalation of support cases to the support desk
• Attend project workshops to gain new knowledge and overview of the HR and Payroll systems
• Support the delivery of training and development throughout the projects process

Our Successful Candidate:

• Excellent communication and problem solving skills
• Has the ability to work effectively, meeting deadlines, within a fast paced environment
• Ability to analyse data to support the improvement of the employee system experience
• Ideally have proven experience within a similar HR/Payroll systems administration role
• ideally have previous experience of working in a project environment

Our Offer:

Alongside the opportunity to join a fantastic working team we offer;

• Salary £22,000
• 25 Days annual leave + 8 bank holidays
• 8-week sickness pay scheme
• Nest Pension
• On-site free parking
• Access to group wide benefits, discounts and offers

Please read the attached job description and person specification to ensure you meet the criteria for the role before applying.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.