Junior Support Agent

Junior Support Agent Remote

SOAX
Full Time Remote 10.56 - 12.04 GBP Today
Job description

SOAX is a value-driven UK company dedicated to empower the world and help people advance tomorrow’s technologies with public data at their service.

Our product is a high-margin and fast-growing SaaS business with a usage-based pricing model operated by a stellar team of 70+ fully remote people across 20+ countries. Founded in early 2020, SOAX has won the hearts of 1000+ data-hungry organizations across the globe with its core product — robust infrastructure for public data collection (a.k.a Residential Rotating Back-connect Proxy Network).

As a Junior Support Agent at SOAX, you will be responsible for the first communication with potential clients, qualifying leads, and transferring clients to the appropriate team depending on their needs. It is essential to create a super-impression from communication with us to make sure our clients feel valued and heard.

You are our ideal candidate if:

  • You are a proactive person and passionate about Customer Service;

  • You are fluent in English;

  • You have excellent writing skills

  • You are creative and enthusiastic in communication with the client;

  • You are ready to go an extra mile for each client;

  • You are able to build long-term relationships with clients and make them happy even in the toughest times.

What we offer

  • Four-day workweek & flexible working hours. We believe in the power of results, not just the number of hours worked.

  • Remote-first location policy which means you have the freedom to live and work wherever you choose. You can travel the world or stay put, it's up to you. And with 4 weeks of paid vacation and 5 additional holidays-on-demand, you'll have plenty of time to explore.

  • At SOAX, we're all about helping you achieve your wildest dreams. Whether you're a seasoned pro or just starting out, we provide global opportunities to help you grow and shine. We're a fast-growing startup with big goals, and we want you to help us achieve the next milestone in our journey.

  • We know that continuous learning and development are key to success, which is why we provide learning and development budgets for courses and books. With a competitive salary and benefits in GBP, we're committed to ensuring you have everything you need to thrive.

  • Last but not least, you'll be joining a fantastic team of enthusiasts who value collaboration, energy, and openness. Our onboarding process is fast-paced yet supportive, so you'll feel right at home from day one.

Junior Support Agent
SOAX

www.soax.com
London, United Kingdom
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Related Jobs

All Related Listed jobs

Tesco Colleague - Horncastle Superstore
Tesco Horncastle, England Today

Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.

Customer Service Consultant - Stevenage Town Centre
HSBC Stevenage, England Today

The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital

Food and Beverage Assistant
IKEA Bristol, England 10.9 GBP HOURLY Today

You will attend to our customers, ensuring they receive a great customer experience. 15% staff discount on all of our IKEA products and access to our Discounts

UCAS Advisor
Langley Park School for Boys Bromley, England 12.5 GBP HOURLY Today

The role would suit a recent graduate looking for experience in a busy organisation. Supporting Sixth Form students with their online UCAS application, ensuring

applications support analyst
Stevenage Borough Council Stevenage, England 40478 - 37261 GBP ANNUAL Today

Senior Applications Support Analyst

Job...