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Job Introduction

BBC Studios currently has an exciting Junior Business Analyst opportunity within the Production Toolkit team. We are looking for a Junior Technical BA to play a pivotal role in helping define, evolve, maintain, and support our suite of eleven applications.

We work across TV and Content Production to deliver effective web applications to enable continuous improvement in the BBC. To do this we require a talented, enthusiastic Junior BA that has a good technical understanding, and has experience working in an agile team on web products.

We are a small and busy team, who like to work together to deliver applications that exceed our customer’s expectations. The work can be varied taking you from a story continuity application to an event-planning tool, and working with clients such as EastEnders and Doctor Who.

You will join a team of five developers and a Senior Tester. This is a team effort with everyone having a part to play and a voice to shape the products we make. You will report directly to the Senior Product Manager.

Main Responsibilities

• Work closely with the Senior Product Manager and the rest of the development team to gather, understand, prioritise new requirements, and run requirements gathering/definition workshops with key stakeholders across the business
• Translate technical requirements (both functional and non-functional) for services and/or products into user stories and acceptance criteria
• Write up user stories and acceptance criteria into JIRA tickets; tracking their progress and communicating this back to key stakeholders
• Provide day to day operational support, ensuring tickets are reviewed in a timely fashion and stakeholders are kept updated on progress
• Release management; working with the Senior Product Manager, Senior Developer, and Senior Tester to plan releases, scheduling them in JIRA and in Outlook
• Ensuring our pages/areas on Confluence and Lean IX are kept up to date, reviewing on a regular basis
• Attend (and sometimes lead) regular meetings as and when required
• Collaborate and interact with multi-disciplined development teams, contributing to the definition of the product and ensuring that there is a clear understanding of what is being delivered
• Understand and help maintain a clear product vision across the whole team - be aware of BBC Studios product and technology strategy and help to work towards it
• Help facilitate decision making with stakeholders and the development team
• Investigate solutions using a range of approaches, including researching competitor products, commercially available solutions, other BBC products and services
• Gather, analyse, and report on usage data or other such relevant data in support of measuring the performance and value of product features.
• Assist with identifying the scope of new features and consult with the development team to establish effort
• Understand and analyse current processes and workflows. Identify opportunities for improvement
• Communicate project issues so there is an understanding of the problem and the options for how it would be solved
• Gain approval and sign-off on new features through demos and user acceptance testing.
• Assist in testing new features, ensuring the delivered solution meets the acceptance criteria including regression testing of new features
• Contribute to BA best practice in the department and the development of the business analysis discipline

Are you the right candidate?

Essential

• A basic understanding of Agile software development methodologies and ceremonies
• Curiosity and an enthusiasm to learn
• Ability to simplify complex problems, processes or projects into component parts and be able to explore and evaluate them systematically.
• Evidence of problem solving ability and providing creative solutions.
• Ability to communicate concepts and ideas to stakeholders, including oral and written presentations, proposals, specifications, and reports
• The ability to quickly understand business issues and technical challenges on a project
• Persistence and patience
• Can collaborate with stakeholders and stay open to ideas/suggestions
• Build and maintain business relationships with stakeholders to share business knowledge effectively?
• Good planning and organisational skills, the ability to juggle competing priorities & take appropriate course of action, able to multi-task.
• Can effectively present options and recommendations to stakeholders.
• Can work proactively to resolve project issues and mitigate project risks
• Demonstrable experience of using relevant documenting and diagramming techniques, such as Domain Models, Process Flow, Use Cases, User Stories, User Journeys, Acceptance Criteria.
• Tools including JIRA, Confluence and Lean IX
• Business analysis experience, with focus on delivering value to audiences in an iterative way

Desirable

• Experience working in agile team
• Experience working within a media or similarly complex multi-site organisation

About the BBC

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from under represented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. We strive to be the best British content company in the world, attracting the best creative talents in the business, so that we can bring premium quality award-winning programmes, content and brands to the viewer no matter where they are.

The BBC Group has set out the first in a new series of bold steps to transform our programming and better represent the public we serve. We have the biggest financial investment to on-air inclusion in the industry, together with our existing commissioning budget, we are committed to throwing open our doors more widely than ever to diverse stories and diverse storytellers. Together with a diverse workforce we will accelerate the pace of change in increasing diversity and inclusion both on and off air

To find out more about Diversity and Inclusion at the BBC, please visit our website.

Package Description

Band: C
Contract Type: Permanent
Location: London

Working Pattern: Hybrid Working (Home-based plus two/three days a week in the office)

We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us at [email protected] with the job reference in the subject. We advertise all our roles on Evenbreak, the specialist job board for disabled candidates

• Flexible/agile working - opportunities across the business. We’re happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at the offer stage.
• Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certifications.
• Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.