Junior Hire Account Manager Eastleigh, England
Job description
The package:
Salary is circa £20k per annum, lots of opportunity to work overtime especially during the summer months.
The Company
Established in 1972, 2CL Communications Limited (2CL) is a multi-award winning, industry leader in the provision and support of two-way radio communication and video security solutions. Specialising in venue and major event systems, product supply, long and short-term hire contracts, system design and installation, and after sales support for organisations and venues throughout the UK.
2CL has always sought to obtain the highest levels of service and quality for our customers, and throughout its operation. We were the first UK mobile radio communications company to receive BS5750 accreditation for quality of service, and now hold the ISO 9001:2015 accreditation. We are accredited with Citation for Health and Safety best practice and are members of the Federation of Communication Services. 2CL’s Technical Sales, Hire and Service Departments have over 150 years combined experience in the design, installation, and maintenance of bespoke, state of the art two-way radio systems. 2CL’s engineers are trained to the highest standard and hold the Platinum Elite Specialist level of competence from Motorola which is its highest accreditation, and the same level of competence for Hytera and Icom products.
2CL have successfully designed, installed, and maintained two-way radio systems for clients such as Glastonbury Festival, Reading and Leeds Festivals, IOW Festival, BBC Big Weekender, Glasgow 2018 European Championships, Virgin London Marathon, Great North Run, Prudential Ride London, Ascot Racecourse and London ExCeL Exhibition Centre over the past 20 years.
2CL’s sales support services include a fully managed service, coverage surveys, radio frequency management, latest technology, dedicated support team, onsite support, 24/7, 365-day cover and equipment preventative maintenance inspections.
The Role
Working within a close knit and experienced team from our Eastleigh office, this is a new position created through expansion and will suit an ambitious, motivated person looking to break into a customer account management and client services role. The person in question will be performing the full lifecycle from order to delivery. You will be working closely with the client to make the hire experience with 2CL Communications as smooth as possible.
You will receive full training and ongoing support in the role so no prior experience is necessary.
The role would be ideal for a recent graduate looking to gain experience in the event industry sector, with lots of opportunities for growth and progression within the company.
Description of duties:
Description of duties:
Your duties will be to assist with all elements of paperwork connected to the hire department to include but not limited to.
- Assist Account Management
To assist the account managers to ensure enquiries are dealt with quickly and efficiently, to assist with the production of quotations as required.
- Administration
To effectively use the ‘All Hire’ computer software system and regularly assist in loading your hire jobs, issuing paperwork and assist with invoicing when required.
- Event Planning
To assist with the planning of larger events liaising with other account managers, service department and other suppliers and contractors as required to ensure the event equipment and services are delivered on time and to the correct Client requirements.
- Event Manning
As required to attend with senior staff client sites or venues and be available to assist the client with the issue and collection of radios and to provide support to the Client as required and in relation to the equipment and services delivered by 2CL.
· Order Preparation
To assist in the stores area with the preparation of orders as and when required.
- Availability
To provide weekend and evening support to events as required and particularly through the summer months. This may often include overnight stays and can be short notice.
The Person
You may be working in a sales role already and want a new challenge, or perhaps a recent graduate or equivalent and looking to make your first foray into an account management role. The position is challenging and will require resilience, a proactive attitude, and a good sense of humour.
Job Type: Full-time
Salary: £20,000.00 per year
Benefits:
- Company events
- Company pension
- Life insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Eastleigh, SO50 4NU: reliably commute or plan to relocate before starting work (required)
Work Location: One location
