Junior Business Analyst London, England
Job description
After a year of exceptional growth, we are looking for a Junior Business Analyst to join us and help take Loaf's business processes to the next level.
Some of what the job involves:
- Identify root causes of problems affecting customer experience.
- Evaluate impact of sub-optimal processes to prioritize and determine value of fixing them.
- Take ownership of sub-optimal processes and champion solutions with leadership.
- Collaborate with subject matter experts to create actionable project requests with 3rd parties
- Work with Technology Team, subject matter experts and business leaders to develop a sustainable technology roadmap
- Develop internal reporting to monitor operational system performance
What we would like you to bring to the table:
- In-depth experience with Microsoft Navision or another enterprise-level ERP system
- Experience of working within an E-commerce environment and complex system integration project work
- Strong organizational, time, and project management skills
- Intermediate competency in Microsoft Excel, additional data analysis skills are welcome
- Cross-functional project experience with multiple stakeholders
- Proactive risk identification and solution development
- Strong attention to detail and commercial awareness
- Problem-solving and decision-making skills to identify root causes and practical solutions
- Proven ability to establish efficient processes and ways of working
- Flexible and able to work under pressure with solid communication and interpersonal skills
Some of our benefits:
- We offer 25 days holiday increasing by 1 day for every year of service (max 28)
- Staff discount 45%
- Friends and Family discount 15%, up to £5,000 retail value
- EAP programme through The Retail Trust
- Cycle to Work scheme
- Medicash - healthcare cash plan
- Death in Service - 4x annual salary
- Westfield discount card
- 15% off Bloom and Wild
- Half day Xmas shopping day
- Refer a Loafer
What's it like working at Loaf?
We would love for you to come in and hit the ground running as we will be preparing for our most exciting time of the year!
This role will be hybrid working from home and from our Engine Room, you will get lots of on-the-job support from our Tech Team and the wider business.
In return you can expect a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of all that we do, striving for better, more efficient ways to make that work.
At Loaf, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.
We'd love you to join us on our journey.
