Jewellery Sales Advisor London, England
Job description
Clueden is a children’s jewellery brand for boys and girls. We make earrings, necklaces, bangles, and bracelets that capture and celebrate the creativity and individuality of every child. Each keepsake is lovingly designed, carefully made, and beautifully worn. The fabulous opportunity has arisen for our Central London pop up stores. We are looking for an excellent Sales Advisor to work based in our concessions within John Lewis, who puts customer service first and will thrive in a boutique/concession style environment. We offer excellent product training in addition to a generous commission structure.
Main responsibilities will include:
- Engaging with customers to build ongoing relationships through Clientele
- Ensuring that all operational processes are delivered accurately and efficiently, including providing personalisation services
- Supporting the store team in maintaining a caring and supportive working environment
- Be responsible for maintaining the look and feel of the brand in-store
- Drive a high conversion of sales in a professional and positive manner
- Take ownership for customer experiences and representation of the brand values
- Ensure you have sound product knowledge of the whole collection
- Excellent communication with the Management regarding customers’ feedback on product and services
- Go the extra mile to meet monthly targets through upselling techniques
- Monitor shelf inventory and unload new products when needed, as well as cleaning the store when required
- Build professional relationships with colleagues and clients, encouraging repeat business
Person specification:
- Previous experience within fashion, beauty, jewellery or accessories would be advantageous
- An outgoing and sales-driven personality
- An open-minded and positive individual
- A team player, results-oriented and have the ability to use your initiative
- Customer-obsessed and an excellent communicator with strong interpersonal skills
- Able to engage with a wide range of clients and to build and maintain a client book
- Proactive, positive and flexible
- Able to work well under pressure or in a fast-paced environment, autonomously or as part of a team
- Fluent in English (a second language is highly desirable)
Job Types: Part-time, Temporary contract, Fixed term contract, Freelance
Contract length: 2-3 weeks
Part-time hours: 20-35 per week
Pay: £11.00-£12.00 per hour
Benefits:
- Employee discount
- Referral programme
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to work with day time shifts?
- Are you able to be flexible on working hours during the day/week?
Education:
- Diploma of Higher Education (preferred)
Experience:
- Retail sales (preferred)
- customer service (preferred)
Work Location: In person
Reference ID: Jewellery Sales Advisor (Part time/Temp)
Expected start date: 29/05/2023
