it technician Vancouver
Xyfon Managed IT
Full Time
Vancouver
55000 - 37800 CAD ANNUAL 2023-10-10
Job description
Xyfon Solutions, a leading IT technology company in Vancouver, has an exciting and rewarding opportunity available for an IT Technician to join our Vancouver Support team. As an IT Technician, you will be the first point of contact for our clients, dealing with day-to-day operational and helpdesk issues. This is a full-time, permanent position.
SKILLS
Knowledge of backup, Antivirus/ Anti Spam systems
Ability to perform systems & network troubleshooting
Possess' good knowledge of Windows 7/8/10
Networking skill in servers, firewalls, and switches
Experience in FTP, VPN, SSH, SSL
You are intelligent, honest, and are willing to go the extra mile to give our clients the best service
DUTIES
01
Communicate electronically and in person with clients experiencing difficulties to determine and document problems experienced02
Consult user guides, technical manuals and other documents to research and implement solutions03
Emulate or reproduce technical problems encountered by clients04
Provide advice and training to clients in response to identified difficulties05
Provide business systems, network and internet support to clients in response to identified difficulties06
Collect, organize and maintain a problem and solution log for use by other technical support analysts
About Xyfon Managed IT
Revenue: $5 to $25 million (USD)
Size: 1 to 50 Employees
Type: Company - Private
Website: www.xyfon.com
Year Founded: 2007
Xyfon Managed IT
www.xyfon.com
Vancouver, Canada
$5 to $25 million (USD)
1 to 50 Employees
Company - Private
Information Technology Support Services
2007
