it technician

it technician Vancouver

Xyfon Managed IT
Full Time Vancouver 55000 - 37800 CAD ANNUAL Today
Job description

Xyfon Solutions, a leading IT technology company in Vancouver, has an exciting and rewarding opportunity available for an IT Technician to join our Vancouver Support team. As an IT Technician, you will be the first point of contact for our clients, dealing with day-to-day operational and helpdesk issues. This is a full-time, permanent position.

SKILLS

    Knowledge of backup, Antivirus/ Anti Spam systems
    Ability to perform systems & network troubleshooting
    Possess' good knowledge of Windows 7/8/10
    Networking skill in servers, firewalls, and switches
    Experience in FTP, VPN, SSH, SSL
    You are intelligent, honest, and are willing to go the extra mile to give our clients the best service

DUTIES

  • 01

    Communicate electronically and in person with clients experiencing difficulties to determine and document problems experienced
  • 02

    Consult user guides, technical manuals and other documents to research and implement solutions
  • 03

    Emulate or reproduce technical problems encountered by clients
  • 04

    Provide advice and training to clients in response to identified difficulties
  • 05

    Provide business systems, network and internet support to clients in response to identified difficulties
  • 06

    Collect, organize and maintain a problem and solution log for use by other technical support analysts

About Xyfon Managed IT

Revenue: $5 to $25 million (USD)
Size: 1 to 50 Employees
Type: Company - Private
Website: www.xyfon.com
Year Founded: 2007

it technician
Xyfon Managed IT

www.xyfon.com
Vancouver, Canada
$5 to $25 million (USD)
1 to 50 Employees
Company - Private
Information Technology Support Services
2007
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