IT Technician London, England
Job description
Red Laser Scanning is looking for a self-starter, with an appetite for solving problems and excellent attention to detail. You will be responsible for the effective operation of the support and improvement of the company’s IT systems and infrastructure. Your role is to provide support to end users, resolving technical issues with hardware, software and network systems in line with agreed timeframes. Also supporting the physical and virtual infrastructure both on-premise and in the cloud. This is a fantastic opportunity to join a fast-growing organisation!
Key Responsibilities:
- Support and manage IT infrastructure (server, VPN, remote working, offices in multiple locations
- To minimise Operational downtime through efficient troubleshooting and problem-solving.
- To provide a pro-active support service to end users, working with employees and clients to identify and avoid future potential IT issues.
- Providing training, education and awareness of relevant IT technology to improve user productivity
- Provide support for Active Directory & Office365 Environment Device management
- To support, manage and maintain the IT needs of all employees, including all company PCs, laptops and workstations, Servers, mobile devices, company mobiles, printers and ancillary devices.
- Implement and provide support for Microsoft Azure & AWS infrastructure.
- Implement and provide support for Virtual Desktop Infrastructure and data processing machines.
- Implement and provide support for the company's MDM solution.
- Data Management
- Provide support for web developers with web hosting's and domains etc
- Provide support with CRM system when it is required to fix issues
Must have experience in the following:
- Windows 10/11
- Windows Server 2012 – 2022
- Hyper-V
- Active Directory
- Office365, OneDrive & SharePoint
- Microsoft SCCM
Desirable:
- PowerShell (Desirable)
- PowerApps (Desirable)
- Microsoft Azure (AutoPilot and InTune desirable)
- AWS (Desirable)
- PC Building / Repair (Desirable)
- Microsoft DPM (Desirable)
- Network Management
- Zabbix (Desirable)
- Veeam (Desirable)
Job Type: Full-time
Salary: £30,000.00-£35,000.00 per year
Benefits:
- Company events
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, SW1V 4RR: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: IT Technician Sep 23
