IT Technician Wimborne Minster, England
Job description
Initio learning Trust is delighted to offer a fantastic opportunity to join their central team as an IT Technician.
About Us
Newly formed from a partnership between The Minerva Learning and Wimborne Academy Trusts, Initio Learning Trust comprises 17 schools across Dorset. Our head offices are in Wimborne where you will be primarily based. We offer outstanding education through every stage of schooling, from nursery through to upper sixth form, and pride ourselves on offering genuine professional development opportunities for our support and teaching staff, enabling every person to thrive within their role.
As a growing Trust, we are expanding our central team who work to provide day to day support to all of our schools through functions such as HR, Finance, IT and Data management.
About the role
Working under the guidance of the IT and Deputy IT Manager, and as part of our central IT support team, great communication skills are equally as important as good technical skills in this role.
The successful candidate will provide first line support to ensure that our staff and pupils can access and use their technology effectively, and ideally will already have at least 1 year’s experience of working in front line IT support; be able to work with a wide variety of stakeholders and understand the importance of excellent service delivery.
And Day to Day?... You will be:
- Working closely with the IT team to deliver excellent IT service delivery to the Trust
- Providing first line IT support to users who have raised logs through the IT helpdesk, ensuring customers are kept regularly updated
- Establishing and maintaining user accounts for staff and pupils
- Providing first line maintenance of equipment to ensure all ICT equipment operates effectively, and reporting faults for resolution as needed.
- Supporting staff in the use of IT and AV equipment
- Security marking and logging new equipment
- Providing great customer service to our staff and pupils
In return, we can offer:
- a commitment to supporting professional development and genuine career opportunities
- a supportive and flexible working environment which offers equal opportunities for all
- access to the local government pension scheme and generous holiday allowance.
- a range of employee benefits including Cycle to Work and Health Cashplan
- free onsite parking
If you would like further information, please contact Harry Elliott, IT Support Manager by email: [email protected]
Please download the Job Description and Person Specification for full details of this role.
If this sounds like the role for you, then please apply online at jobs.dorsetcouncil.gov.uk Please note CV’s are not accepted.
To find out more about the Trust, please visit www.wimborneacademytrust.org
The Trust values the diversity of our workforce and welcomes applications from all sectors of the community.
Unfortunately, we are not always able to contact unsuccessful applicants individually. If you have not heard from us by 14 days after the closing date of this advert, please assume that your application has not been successful.
Initio Learning Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All offers of employment are subject to an Enhanced DBS check, and where applicable, a prohibition from teaching check will be completed for all applicants.
This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). This means that certain convictions and cautions are considered ‘protected’ and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website:
https://www.gov.uk/government/publications/new-guidance-on-the-rehabilitation-of-offenders-act-1974.
This role is UK based and your Right to Work will need to be established as part of the appointment process
Keeping Children Safe in Education
We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. All aspects of social media and internet searches will be conducted. As care must be taken to avoid unconscious bias and any risk of discrimination, a person who will not on the appointment panel will conduct the searches and will only share information if and when findings are relevant and of concern.
