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Why Work for Us?

Established in 2006, continues to grow dramatically within the IT, telecommunications, Automotive and SCM industry. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.

401K with Employer Match
Company Paid Dental, Vision, Life and Medical up to 100%
Paid Sick Leave
Chance for VISA sponsoring

IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.

Responsibilities:

• Installing and configuring hardware and software components to ensure usability.
• Rack and stacking Server, lifting up to 50lb weight.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Install and configure systems which support infrastructure and/or R&D activities.
• Develop and maintain installation and configuration procedures.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues.
• Conducting daily backup operations.
• Managing technical documentation.
• Operations and Support
• Asset Management, includes 4 physical asset audits per year
• Need to track inventory any time
• Equipment purchase, shipping, assigning to users

JOB REQUIREMENTS

• Bachelor's degree in computer science or related field.
• 3+ years of experience in computer networks and systems maintenance.
• A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
• Forman deployment experience
• Ansible experience
• RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
• Asset Management experience
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Attention to detail.
• Good problem-solving skills.

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.