IT Systems Support Engineer - London Insurance

IT Systems Support Engineer - London Insurance London, England

SATIGO
Full Time London, England 40000 - 50000 GBP ANNUAL Today
Job description

A global insurance underwriter is looking for a skilled IT systems support engineer to join the team and provide first and second-level support.

Supporting users both onsite and remotely, you’ll work within a globally distributed team, focusing on IT automation while expanding and deepening your skillset throughout the process.

What you will do

  • Be the first point of contact for IT support.
  • Diagnose and resolve technical issues.
  • Assist with onboarding and offboarding.
  • Manage software and hardware installations.
  • Support network patching and upgrades.
  • Be proactive in improving processes, user training, documentation and automation.
  • Contribute to new initiatives.

What you require for the role

  • IT support experience, desktop or helpdesk support preferred.
  • Excellent written and verbal communications skills.
  • Demonstrate a strong customer focused attitude to all tasks.
  • Able to work both independently and within a team.
  • Enthusiastic about upskilling, emerging technologies and on the job learning.
  • Experience with SLA’s, ticket management and incident management.
  • Knowledge of Windows 10/11.
  • Office 365 and Active Directory administration.
  • Exposure to the following would be advantageous:
  • Intune, Autopilot, SharePoint, Azure AD, Citrix, PowerShell, Azure DevOps

Job Type: Full-time

Salary: £40,000.00-£50,000.00 per year

Benefits:

  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location: Hybrid remote in London, EC3M 4AJ

Reference ID: JSOJOBInsurancesupport

IT Systems Support Engineer - London Insurance
SATIGO

www.satigo.com
London, United Kingdom
Satigo
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
HR Consulting
2010
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