IT System Administrator (SaaS, Jira) London, England
Financial Conduct Authority
Full Time
London, England
75000 GBP ANNUAL Today
Job description
Job title
IT System Administrator (SaaS, Jira)
The team/department
The FCA’s Technology function provides pivotal service and integral infrastructure across the organisation, that underpins the expanse of work we do as a public facing body and digital platform, as well as co-leading the transformation and innovation drive to the FCA becoming a data and intelligence led regulator. The Enterprise Resource Planning (ERP) Product Group operates within Technology and is accountable for all operate/run/change aspects of a range of SaaS products to support HR, Finance, Risk, Project Management and Technology users.
What you will be doing (the role)
- Work within an Agile delivery team to design and deliver technology solutions to meet Business requirements
- Manage the delivery of product changes including deployments, integrations and upgrades
- Troubleshoot and resolve technical Product issues
The skills and experience you will have
- Working under Agile software delivery methodologies and using Agile delivery tools like Jira
- Coding experience (e.g. Java, JavaScript, Python, CSS)
- Delivering API integrations
- Ability to develop and operate reliable, well-designed, well-tested systems
- SaaS Product Configuration experience (e.g. Jira)
- Strong attention to detail and technical problem-solving skills
- Ability to communicate effectively with different types of stakeholders across the business
- Ability to work to tight deadlines and under pressure
- Experience with IT Service Management best practice – an understanding of ITIL practices.
Minimum
We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV. For example, ‘Experience of employment law’ is measurable for looking at someone’s CV but ‘Knowledge of HR practices’ is not.
Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme.
- Hands on experience in system administration
- Experience in managing a backlog and working in agile centric environments
- Experience with IT Service Management best practice – an understanding of ITIL practices.
- Excel skills for data manipulation, analysis and reporting.
Essential
- Experience of Agile/Developer practices and toolsets (e.g. Jira)
- Ability to absorb, understand and provide support for multiple systems and related technologies.
- An understanding of Product Management and Delivery
- Ability to work to tight deadlines and under pressure
- Strong planning skills with the ability to prioritise own workload
- Ability to communicate effectively with different types of stakeholders across the business
Desirable
- Prior admin experience of one or more of Clarizen, CAMMs Risk, Jira
- Experience with implementing, supporting, or developing custom SaaS configurations
What you will get from the role
- An opportunity to work for the UK’s Financial Services Regulator. The work that we do keeps the Financial Services industry working at it’s optimum and protects vulnerable individuals in the public.
- You will be challenged in a progressive and fast-paced workplace where you will have an opportunity to broaden your knowledge and experience.
- You’ll be working in a team, department, division, and company that work together to meet the most challenging targets to gain the recognition for outstanding outcomes
- The salary range in London is up to £75,000 per annum plus a competitive benefits package, including a non-contributory pension
- The salary range in Edinburgh & Leeds is up to £67,000 per annum plus a competitive benefits package, including a non-contributory pension
Our competitive Flexible Benefits Scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Additional information on the core benefits you will receive can be found
here
.
About the FCA
The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found
here.
The FCA's Values & Diversity
Our ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator
Flexible working
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working from home, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking.
Multilocation & hybrid working
As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, and London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. The FCA also supports hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.
Useful information
- Applications for this role close on at midnight on 27th February 2023
- Got a question? If you are interested learning more about the role, please contact Lucy Shave at
- The interview process for this opportunity will involve a competency-based interview and technical case study. For additional guidance and support on the FCA’s interview process, please visit our careers sitehere.
Security Clearance/Vetting
The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. (If applicable to role)
Financial Conduct Authority
www.fca.org.uk
London, United Kingdom
Nikhil Rathi
Unknown / Non-Applicable
1001 to 5000 Employees
Non-profit Organisation
National Services & Agencies
2013
