IT Support Technician & Azure Cloud Apprenticeship

IT Support Technician & Azure Cloud Apprenticeship Newcastle upon Tyne, England

Norton Rose Fulbright
Full Time Newcastle upon Tyne, England 17465 - 18000 GBP ANNUAL Today
Job description

Have you thought about a career in IT but are worried about the costs of university? Maybe you just want to get into the world of work and start your career. If so, Norton Rose Fulbright's Apprenticeship Programme might be for you.

We believe that everyone should have the opportunity to develop to their full potential, which is why we have launched our Apprenticeship Programme to offer opportunities to work within our IT Department straight out of school/college, whilst completing an Azure Cloud Support Specialist Level 3 apprenticeship and the opportunity to progress to a Level 4 DevOps Engineer.

As an apprentice you will work alongside and learn from some of the brightest minds in IT, helping to solve some of our clients' most complex business problems while learning the academic and practical skills needed to excel. You will receive a high standard of training from us whilst receiving time off for studying.

We are looking for talent of the future - enterprising, innovative and technologically minded individuals with the intellectual curiosity and aptitude needed to thrive in our global legal business.

This Apprenticeship Programme application window is open to everyone, including GCSE and A-Level leavers or final school year leavers who are completing their GCSE's/A-Levels in 2022/2023, and will take place over 16 months. On successful completion of the Apprenticeship Programme, you will achieve an Azure Cloud Information Communications Technician Level 3 qualification at which point we hope to keep you on board on a permanent basis within our Newcastle office.

The starting salary is £17,465, increasing to £18,000 in year two and £19,000 on completion of the Apprenticeship Programme. You will also be entitled to overtime and all study fees will be paid by Norton Rose Fulbright.

Securing a place on this programme is subject to a successful application and interview. To be considered we require you to hold:

  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

We also understand that a successful team only thrives with a diverse range of skills, therefore we are also interested to hear about your strengths and motivations, as well as your extra-curricular achievements. Be assured that we run a fair and contextualised recruitment programme, therefore any mitigating circumstances will also be taken into consideration. For more information on contextualised recruitment please click here.

The Team:

  • The Infrastructure DevOps & Cloud Solutions Team is a core part of Norton Rose Fulbright's IT Service Delivery organisation.
  • The team provisions 24x7 services within EMEA (Europe, Middle East and Asia) with direct management of EMEA's Data Centres, Cloud platforms and 32 office sites.
  • We deliver projects across our business to ensure all services are architected to bring innovation, high performance, resiliency and cost effectiveness.
  • The services we deliver utilise capabilities from 3rd parties to support out internal core team of cloud and infrastructure experts.
  • The team are based in two locations, the Newcastle Hub and our London Head Office.

The Role:

  • As an apprentice you will be building skills and competences in all aspects of IT infrastructure.
  • Maintaining details of detected software/hardware problems.
  • Providing 1st & 2nd line technical support: answer support queries either directly or via phone or e-mail.
  • Ensure timely feedback and set expectations with colleagues.
  • From On-Prem server management to Azure administration, Cloud Governance & FinOps.
  • Apply Agile and DevOps practices and principles to Infrastructure and Operations to capitalise on the new cloud capabilities.
  • Be involved in modernising our existing IT estate using IaC (Terraform, MS ARM Templates), automation & scripting (PowerShell, bash) and cloud services (SaaS, IaaS and PaaS).
  • Gain experience with Networking (Virtual Networks, Virtual WAN's, Express Routes, Private Links, Checkpoints) and Security (CIS Benchmark, Key Vaults, AAD, MFA, MS Defender for Cloud).
  • Grow to be able to create technical documentation for a technical audience and be fully conversant with the change control precepts and practices.

Desirable skills and personal qualities:

  • Communication - Be an active listener, adapting your delivery to the audience, with confidence and friendliness.
  • Interpersonal competence - Be open to work in a wide variety of teams, learning how to connect with others, get along with people who are different from you, and collaborate.
  • Decision making and problem solving - Identifying problems and coming up with solutions is what we do every day, so be a proactive thinker.
  • Ambitious, enthusiastic and hard working
  • Imagination - Creativity is enormously important, NRF are looking to push boundaries in our innovation and you will need to think beyond the box.
  • Professional and personable
  • Excellent communication and customer service skills and well organised (ready to manage both work and study)
  • Most importantly, have a passion for all things IT.

Our Apprenticeship Programme applications close on Sunday 11th June 2023.

For more information on our academic course provider, please visit www.qa.com

For any queries regarding this programme please email [email protected]

About Norton Rose Fulbright

We provide the world's preeminent corporations and financial institutions with a full business law service. We have more than 3,700 lawyers and other legal staff based in Europe, the United States, Canada, Latin America, Asia, Australia, the Middle East and Africa.

Recognised for our industry focus, we are strong across all the key industry sectors: financial institutions; energy; infrastructure, mining and commodities; transport; technology and innovation; and life sciences and healthcare. Through our global risk advisory group, we leverage our industry experience with our knowledge of legal, regulatory, compliance and governance issues to provide our clients with practical solutions to the legal and regulatory risks facing their businesses.

Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact.

Our London office delivers domestic and multi-jurisdictional legal services to corporates, financial institutions, governments and other public sector organisations. We excel across a range of legal practices, including corporate, M&A and securities; banking and finance; dispute resolution and litigation; real estate; antitrust and competition; tax; employment and labour; intellectual property; regulation and investigations; and risk advisory. We also advise on US law, and we have a world leading Islamic finance practice. We are particularly well-known for our focus on industry sectors and are strong in financial institutions, including insurance; energy; infrastructure, mining and commodities; transport; technology and innovation; and life sciences and healthcare.

For more information about us please visit https://www.nortonrosefulbright.com/

IT Support Technician & Azure Cloud Apprenticeship
Norton Rose Fulbright

www.nortonrosefulbright.com
London, United Kingdom
Gerry Pecht
$2 to $5 billion (USD)
5001 to 10000 Employees
Private Practice / Firm
Legal
Legal
1794
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