Job description
The Role - IT Support Manager
Duration: 9 – 12 months contract
Location: Head office (Kenley), various homes in South London & Brighton
Salary: £40,000 – £50,000 (depending on experience)
Hours: Working hours can be flexible with this role (open to candidates looking for part-time and full-time hours)
The Role
OwnLife Group is an independent organisation committed to providing children and young people with a caring environment in which they can achieve independence and fulfil their personal goals. We provide support to children and young people in our residential homes, semi-independent and outreach units based across South East and South West London.
We have an exciting opportunity for an IT Manager to join our team at our Head Office in Kenley. Free on-street parking is available, as well as a flexible working.
As an IT Manager at OwnLife, you will be leading a project where you will be implementing a business management software called Access Workspace. Please find a link below for further information:
https://www.theaccessgroup.com/en-gb/access-workspace/
In this role you will provide a professional IT Manager service to the organisation, including:
- Implement, train staff and manage ACCESS project
- Assist with the migration of old system to new system
- Establish and maintain strong relationships with the staff
- Supporting the use of Intranet
- Overall management of website implementation
- Management of IT hardware devices
- Advise on IT solutions
- Assist with IT equipment purchasing and budgeting
- Advice and monitor Information Security policies, procedures, and standards to protect the organisation's data and systems
- General support of all IT systems within the business, alongside our contracted service support
Requirements for this role:
- At least four years’ experience of managing IT systems (essential)
- Industry standard qualification (essential)
- Good interpersonal skills
- Ability to handle confidential information
- Good problem-solving skills and able to minimise errors
- Self-discipline, able to plan and prioritise work to meet deadlines
- Ability to multi-task and work under pressure
OwnLife Group is committed to the safeguarding and welfare of children and young people and expects all of its employees to share this commitment. This post is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to an enhanced check by the Disclosure & Barring Service.
Job Type: Temporary contract
Contract length: 09-12 months
Salary: £40,000.00-£45,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Gym membership
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kenley: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 4 years (required)
- Customer service: 1 year (preferred)
Work Location: Hybrid remote in Kenley
Application deadline: 06/10/2023
Reference ID: IT Manager 2023