IT Support Engineer

IT Support Engineer London, England

Teceze Ltd
Full Time London, England 2000.42 GBP MONTHLY Today
Job description

Provide first/second level contact and problem resolution for customer issues. • Work with Third Party Vendors to remediate complex AV issues as needed. • Provide timely communication on issue status and resolution. • Maintain ticket updates for all reported incidents. • Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, other authorized desktop application. • Install, upgrade, support and troubleshoot for end-user equipment. • Performs remedial repairs on Desktops, laptops, and any other authorized peripheral equipment. • Use diagnostic tools to troubleshoot problems associated with network connectivity, and PC hardware/software including mobile phones. • This position requires the ability to work in a process-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Job Type: Full-time

Salary: From £2,000.41 per month

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Technical support: 1 year (preferred)
  • Customer service: 1 year (preferred)

Expected start date: 05/06/2023

IT Support Engineer
Teceze Ltd

www.teceze.com
London, United Kingdom
Less than $1 million (USD)
51 to 200 Employees
Company - Private
Information Technology Support Services
2012
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