IT Support Paddington, England
Job description
Experience: 0-3 Years
Location: On-site
Job type: Full-time, Permanent
Summary:
Eligible candidate will be part of a team supporting a group of 21 hotels and office locations within zone 1-4 in London. You will be first line of support and the foot on ground supporting our staff and guest.
Job Tasks:
- Be the first point of contact for all IT issues.
- Providing onsite technical assistance for events to help our guest to connect their equipment’s to property IT Infrastructure or use our inhouse equipment’s.
- Assisting our guest on the in-room entertainment system like TV, Tablets, Sky, IPTV, Audio system, Wi-fi etc.
- Coordinate with our central Helpdesk team and provide any assistance to them on any site related tasks and duties.
- Perform IT Asset maintenance tasks.
- Verify Assets are working fine and in tally with the asset management software.
- Candidate should be willing to travel between sites at short notice within London.
- Candidate should be flexible to work in any shift timings based on the department requirements.
- Other adhoc IT tasks given to you by the HOD.
Requirements:
- You need to be customer centric.
- Understanding of IT equipment’s like Laptop, Desktop, Tablets, Mobile phones, printers etc
- Good Knowledge of managing and connecting Audio/Video and other conferencing equipment’s.
- Practical experience of installing and terminating CAT5/6 cabling.
- Basic knowledge of VLAN’s and traffic routing.
- Working knowledge in Installing and configuring Network devices/ Desktops/Laptops/Audio Equipment’s
- You must be eligible to work in the UK. We are not offering visa/sponsorship for the advertised role.
What we’re offering:
- A supportive, empowering team environment
- Benefit Platform with various discounts
- Wellbeing support, workshops and advice
- Regular and ongoing training and development
- Plenty of opportunities for promotions and internal progression
- Certified Classroom and E-Learnings
- 28 holidays, including 8 bank holidays with more holidays after 2-year service
- Cash-back health benefits, including optical, dental, chiropractor and physio services
- Discounted gym membership
- Excellent Incentive schemes
- Awards and Recognition Programme
- Seasonal annual parties
- Free, healthy meals while on duty
- Pension scheme
The Montcalm Group is an equal opportunity employer. We celebrate and promote diversity & inclusion and are committed to hiring a diverse workforce, creating an inclusive environment & a culture free of discrimination & harassment, to enable you to develop and thrive. So, however, you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
If you haven't heard back from uswithin 14 days of your initial application, please consider your application to be unsuccessful on this occasion.
Job Types: Permanent, Full-time
Salary: Up to £25,000.00 per year
Work authorisation:
- United Kingdom (required)
Work Location: In person
