it support analyst Widnes, England
Job description
We have an exciting opportunity to join our busy IT Support Team
We are looking for an enthusiastic and organised person to help us with work that includes:
· Providing IT Helpdesk Support ensuring support tickets are logged and dealt with efficiently
· Proactive monitoring of domain infrastructure systems
· Documentation of IT Network and Infrastructure
· Dealing with internal IT Support for infrastructure requirements
· Setting up workstations
· Supporting Windows OS (10/11) and Windows Server (2012/2016/2019)
· Maintain Remote Desktop Services Environment
· Installation and administration of network equipment including routers and switches.
· Server Services – DNS DHCP, File and Print related activities
· Active Directory – Manage and maintain the OU, GPO and general AD objects
· Domain Management – maintain the domain controllers and solve problems.
· Maintenance and updates of exchange server
· MS Win software maintenance – utilising WSUS for patch management, in conjunction with PDQ and an authorised application list.
· Support to maintain our ISO 27001 and 9001 accreditations.
Employed by Daniels Silverman Ltd, this role also provides IT support for our wider group of companies covering circa 100 staff and 7 locations around the UK. The work is completed from our Widnes offices, with occasional requirement to travel to other locations.
About us
Daniels Silverman Limited is a family-owned business with over 25 years’ experience in both B2B and B2C debt recovery. With IT at the forefront of our company, and by employing a hand-picked team of specialists, we provide a boutique tailored debt collection approach that allows us to collect debts quickly and efficiently for our clients. We have recognised quality assurance to ISO 9001 and ISO 27001 standards, are regulated by the FCA and operate in the UK, Europe and worldwide.
Daniels Silverman Ltd is an Equal Opportunies Employer
Job Types: Full-time, Permanent
Salary: £20,000.00-£30,000.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Widnes, Cheshire: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 14/05/2023
Reference ID: ITSWAS0423
