IT Support Administrator London, England
Job description
As a company, we strive for technical excellence and to provide the best overall value to our client’s projects. We also aim to maintain our strong culture based on mutual trust, honesty, knowledge sharing and a good social atmosphere. Due to the success and growth of the company, we are searching for an additional IT Support Specialist to join the Wood Thilsted IT team and support the company’s future development while based in the London office.
As part of the IT team, you will have a challenging and varied workday. Your primary tasks will be the day-to-day operation of Wood Thilsted's existing ICT infrastructure, managing users and devices on Azure AD, Exchange and Microsoft 365 platforms. You will also be working in close collaboration with our HR and Admin team, where you will provide support with all the onboarding and offboarding tasks.
In addition to the daily operational tasks, you will also act as our in-house expert managing our Asset Management system, covering software license and hardware asset management, including license compliance and device life-cycle management.
Some of your main responsibilities will be:
- General user and system administration/support through Azure AD
- Asset & license management
- Device deployment and support(Windows & Apple) through Microsoft Intune
- Support of Microsoft products, including SharePoint and Teams
- Assist in the procurement of IT equipment
- Management of mobile & data subscription
- Assist in preparing manuals and guides, expanding our Help Center.
You have:
- 2-3 years of experience with similar tasks in an international environment
- Experience with Microsoft 365, Intune, AAD, Hyper-V and Windows Server
- Experience with device deployment and support of MacOS and Windows
- Expertise in Endpoint Management, networking and security concepts
- Experience using a Helpdesk service such as Zendesk/Jira
- Experience with an ITAM platform like AssetSonar is an advantage
As a person, you are very customer-focused, service minded and with excellent written and verbal communication skills and a friendly approach; capable of working well under pressure and well as outstanding organisational ability. Furthermore, you take control of your tasks and lead them to completion.
Application deadline 10th July 2023.
