it specialist Southampton, England
Quilter
Full Time
Southampton, England
35232 - 30968 GBP ANNUAL Today
Job description
What the Hiring Manager Says
IT Care ApprenticeAbout the Role
As a valued member of the IT Care Team, you will be first point of call for all things IT across each our our engagement channels, which include fielding calls on our Service Desk and Tech Bars (both physical and virtual)
You will be responsible for builds, device configuration and set ups of equipment for new starters and employees, ensuring access is managed securely. Providing IT education and training as part of the on-boarding process, whilst driving quality through all aspects of support.
In this role you will capture and record appropriate and relevant technical information within the Service Management toolset
You will be required to contribute to the continual service improvement of the IT Care services, seeking input from the business and developing and implementing plans to deliver service improvements, documenting knowledge and new learnings and sharing insight with the team to contribute towards continual service improvements.
About You
Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don't match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.
The successful candidate will have a passion for IT. You will be Self-motivated, and results focused, someone who takes the initiative to drive disciplined delivery of objectives, with strong interpersonal skills, able to build and maintain positive working relationships and a desire to learn.
Core Benefits
Holiday: 26 days
Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it
Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions
Private Medical Insurance: Single cover as standard, cover can be increased at your own cost
Life Assurance: 4x your salary, cover can be increased at your own cost
Income Protection: 75% of salary payable after 26 weeks of absence
In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.
