it specialist Lancaster, PA
Job description
Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.
In 2018, Eurofins generated 4.2 billion Euro proforma turnover in 800 laboratories across 47 countries, employing about 45.000 staff.
Eurofins Technologies is a new International Business Line (IBL) within the Eurofins Group focused on the development, manufacturing and marketing of bioanalytical technologies and diagnostic test kits in particular. The business if primarily focused on solutions in Food Safety and Environmental Safety but has recently expanded into Animal Health and Clinical Diagnostics. Eurofins Technologies serves both external customers (industrial laboratories, governmental laboratories, service laboratories) as well as customers within the Eurofins Group.
- Devise, implement and document policies and strategies to effectively:
- Prepare and deploy application packages using Intune and MECM;
- Deploy Windows security patches to computer and server endpoints within 30 days of release;
- Deploy updated Windows OS images to computer and server endpoints;
- Implement Group Policies (GPO) and Intune policies to better manage computer endpoints; and
- Deploy application patches and upgrades to reduce vulnerabilities.
- Manage a team of MECM and desktop engineers. Prepare annual staff reviews, annual staff goals and annual budgetary targets;
- Assign, develop and allocate resources to:
- Evaluate or implement new solutions to improve service offerings;
- Maintain MECM environments;
- Manage escalated support tickets that cannot be resolved by Service Desk;
- Perform Business as Usual (BAU) processes;
- Implement continuous improvement initiatives;
- Support regional and security IT projects; and
- Create opportunities for skill development and career growth for WSM team members.
- Collaborate with IT business leaders to improve organizational processes and reporting metrics;
Required
- Bachelor’s degree in an IT related field or equivalent experience;
- At least five years of experience working in desktop engineering or workspace management position;
- At least two years of experience working with Intune and Microsoft Endpoint Configuration Manager (MECM)/ System Center Configuration Manager (SCCM);
- Communicate in a positive upbeat manner both verbally and in writing to a multicultural audience;
- Experience in understanding business requirements and translating them into something understood by a non-IT business leader;
- Consistently demonstrate initiative and self-motivation in creating and completing tasks with minimal oversight by leadership;
- Free to travel (5-10%) within the United States;
- Fluent in English.
Personal profile
- Excellent communication skills (concise writing and orally convincing);
- Excellent interpersonal relation skills;
- Eager to learn and continuously develop personal and technical capabilities.
Additional Information
Eurofins employees are required by governments around the world to follow standard operating procedures that can affect IT such as how to install, maintain, update, repair and even retire equipment (KGDs/SOPs)
Position is full-time, Monday-Friday, 8 a.m.- 4:30 p.m. Some weekends and holidays required.
As a Eurofins at Lancaster Laboratories employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including:
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
To learn more about Eurofins at Lancaster Laboratories, please explore our website www.eurofins.com.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
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Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
