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£23,631 - £25,903 Fixed Term (Until 31.03.2024)
Carpenter House, Carpenter Street, Perth PH1 5GB

An opportunity has arisen for someone who has recently graduated or qualified in a relevant ICT discipline. (HNC minimum)

The successful candidate will assist technicians and engineers who provide ICT technical support to The Council. During the term of the post support and guidance will be given to ensure the post holder develops their technical skills and these will be regularly assessed.

Successful candidates will be expected to be flexible in their approach and may be asked to support a number of projects / workstreams including hardware installs, desktop rollouts, VOIP telephony roll out and equipment audits.

Applicants will be interested in applying / developing their IT support skills and knowledge and must be highly motivated, good team workers and capable of taking responsibility for challenging workloads.

The Individual

Candidates must be educated to HNC level in an appropriate discipline.

This is a development role and as such the successful candidate must demonstrate a flexible approach; show a willingness to develop their skills and knowledge over the length of the post; be prepared to take personal responsibility for their own professional development.

The main accountabilities for the post will be working within a team assisting in the installation, configuration, maintenance and support of ICT equipment, peripherals and standard software.

Provide first line support to log / prioritise / resolve incoming user queries and faults via an IT Helpdesk. Assist in the maintenance of the Council’s ICT asset register. System data input. Undertake other duties allocated as and when required. Provide written and oral progress reports when requested.

The interview will consist of questions from a panel and a technical test.

If you would like any more information regarding this vacancy, please contact Kevin Brown - IT Team Leader on 01738 477318.

When completing your application for this post, please ensure that you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.