Job description

Technical Project Engineer

Location: Hertfordshire, Watford.

Salary:£40,000+ pa

Job type: Permanent/Full time Role

Company: Twin Technology Ltd

Company Background

Twin Technology are a managed IT support company delivering the highest level of service and expertise for over 15 years. Based in Watford, Hertfordshire, Twin Technology are only a short distance from the heart of London.

We are a company that is always focused on investing in its future. We’re creative with a passion to deliver high-quality service to all of our customers. We believe in transparency in all that we do and are incredibly dedicated in our approach and the longevity of our relationships.

We’re a family first organisation and take pride in the long tenure of our employees. We put this down to our approachable and understanding nature. What drives our business endeavours, is to be highly responsive and nimble to any and all of our customers needs and requirements.

Twin Technology is looking for an experienced individual with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure.

The ideal candidate will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction.

Main Duties and Responsibilities

• Analyze client requirements and business goals to provide tailored Microsoft 365 and Azure-based solutions.
• Design, deploy, and manage Microsoft 365 applications and Azure cloud infrastructure.
• Collaborate with internal teams and clients to ensure seamless integration of Microsoft solutions within existing IT environments.
• Conduct training sessions for clients and internal team members to increase understanding and effective use of Microsoft 365 and Azure technologies.
• Troubleshoot and resolve issues related to Microsoft 365 and Azure deployments.
• Maintain up-to-date knowledge of Microsoft’s suite of products and cloud services.
• Monitor system performance, ensuring high availability and scalability.
• Prepare technical proposals and presentations to explain our offerings to clients.
• Ensure adherence to best practices for security and compliance.
• Perform system audits and generate reports on system performance and security.

Requirements and skills

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience in a similar role leveraging Microsoft 365 and Azure technologies.
• Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange) and Azure infrastructure services.
• Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS).
• Strong problem-solving skills and ability to work well in a team.
• Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience.
• Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred.

Additional Info

23 days annual leave + UK bank holidays

Company pension

Perkbox subscription

Job Types: Full-time, Permanent

Salary: £40,000.00-£48,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Watford: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Technical Engineer - TT
Expected start date: 21/08/2023