it analyst

it analyst Carson City, NV

Casino Fandango
Full Time Carson City, NV 10.56 - 12.04 USD Today
Job description

****$500 Sign on Bonus after 90 Working days & a Free Meal During your Shift****

General Summary of Job Duties

This position will support all the companies end users in all approved software applications.

Essential Job Function and Duties

  • Assist users with desktop and network applications and troubleshooting issues.
  • Respond to telephone help calls and ensure all client/user support calls and service requests are handled or escalated in a timely manner.
  • Preventative maintenance on workstations and POS terminals.
  • Complete all shift tasks including meeting timelines, scheduling jobs, and documenting completion of tasks.
  • Assist in ensuring the computer/equipment room is maintained at prescribed temperature levels and in a clean and orderly condition
  • Add and remove users from computerized systems in accordance with established procedures.
  • Notify the Director of Information Technology or other management as directed, of system security gaps, violations or operational system critical issues.
  • Be responsible to assist in maintaining the network infrastructure including, but not limited to, servers, active directory, switches, wiring and mail applications.
  • Maintain the confidential nature of matters pertaining to company records, policies, customer lists and any other company information.
  • Provide status reports of projects outside the scope of normal daily operations.

Skills, Education and Other Requirements

  • Solid knowledge of Microsoft Office with the ability to assist and train end users.
  • Strong understanding of Microsoft desktop OS required.
  • Background experience in a casino or hotel environment and/or technical computer support environment preferred.
  • Some training in the data processing field beneficial.
  • An understanding of UNIX, networking in a windows environment is a plus,
  • Knowledge of SQL server, MS Exchange, graphic arts a plus.
  • Most important is the ability to have fun while working hard!!!
  • Must be at least 21 years of age.

Required Work Cards

  • Must be registered with the Gaming Control Board


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it analyst
Casino Fandango

www.casinofandango.com
Carson City, NV
Courtney E. Cardinal
Unknown / Non-Applicable
51 to 200 Employees
Self-employed
Gambling
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