IT Administrator

IT Administrator Manchester, England

Full Time Manchester, England 24000 - 25000 GBP ANNUAL Today
Job description

Warranty Administrator:

Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?

Office Location: Trafford Park, Stretford, Manchester M41 7LY

Hours of work: Monday - Friday, 9:00 - 17:00

12 Month Fixed Term Contract

About Us:

We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances.


To be successful in this role you will need to:

  • A basic understanding of the component parts of generic HVAC systems is useful to process quotes/orders effectively however further product training will be provided
  • A background in parts administration would be suitable (wholesalers, merchants) but is not essential to the role.
  • Processing warranty claims and returns requests in a prompt and efficient manner using SAP.
  • Raising credits where applicable for Warranty including application of labour contributions and stock handling charges (where appropriate).
  • Monitor active claim data and provide support in closing claim in lines with department SLA’s.
  • Process customer guarantees and commissioning logbooks.
  • Liaise with CLA regarding any/all transportation issues.
  • Liaise with workshop in respect of inspections for warranty validation and condition of returned stock.
  • Validate warranty claims and returns requests, liaise with appropriate after sales departments where applicable.
  • Update all transactions on CRM.

In return for your commitment, we will offer you some fantastic benefits:

  • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year
  • Flexible Working – we offer a range of flexible working options that include working from home or hybrid working
  • Pension
  • Life Assurance
  • Group Income Protection Scheme
  • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi
  • Access to Mitsubishi’s very own discount platform
  • Colleague Referral Scheme
  • Holiday Buy
  • Long Service Awards
  • Cycle to Work Scheme
  • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
  • Employee Assistance Programme including additional services Eldercare & Best Doctors

Equality and Diversity:

As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: £24,000.00-£25,000.00 per year


  • Cycle to work scheme
  • Private dental insurance
  • Private medical insurance
  • Referral programme


  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Manchester, M41 7LY: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Manchester, M41 7LY

About Mitsubishi

CEO: Ken Kobayashi
Revenue: $10+ billion (USD)
Size: 10000+ Employees
Type: Company - Public
Year Founded: 1954

IT Administrator
Tokyo, Japan
Ken Kobayashi
$10+ billion (USD)
10000+ Employees
Company - Public
Machinery Manufacturing
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