IT Administrator

IT Administrator Manchester, England

Mitsubishi
Full Time Manchester, England 24000 - 25000 GBP ANNUAL Today
Job description

Warranty Administrator:

Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?

Office Location: Trafford Park, Stretford, Manchester M41 7LY

Hours of work: Monday - Friday, 9:00 - 17:00

12 Month Fixed Term Contract

About Us:

We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances.

Skills/Responsibilities:

To be successful in this role you will need to:

  • A basic understanding of the component parts of generic HVAC systems is useful to process quotes/orders effectively however further product training will be provided
  • A background in parts administration would be suitable (wholesalers, merchants) but is not essential to the role.
  • Processing warranty claims and returns requests in a prompt and efficient manner using SAP.
  • Raising credits where applicable for Warranty including application of labour contributions and stock handling charges (where appropriate).
  • Monitor active claim data and provide support in closing claim in lines with department SLA’s.
  • Process customer guarantees and commissioning logbooks.
  • Liaise with CLA regarding any/all transportation issues.
  • Liaise with workshop in respect of inspections for warranty validation and condition of returned stock.
  • Validate warranty claims and returns requests, liaise with appropriate after sales departments where applicable.
  • Update all transactions on CRM.

In return for your commitment, we will offer you some fantastic benefits:

  • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year
  • Flexible Working – we offer a range of flexible working options that include working from home or hybrid working
  • Pension
  • Life Assurance
  • Group Income Protection Scheme
  • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi
  • Access to Mitsubishi’s very own discount platform
  • Colleague Referral Scheme
  • Holiday Buy
  • Long Service Awards
  • Cycle to Work Scheme
  • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
  • Employee Assistance Programme including additional services Eldercare & Best Doctors

Equality and Diversity:

As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: £24,000.00-£25,000.00 per year

Benefits:

  • Cycle to work scheme
  • Private dental insurance
  • Private medical insurance
  • Referral programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Manchester, M41 7LY: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Manchester, M41 7LY

About Mitsubishi

CEO: Ken Kobayashi
Revenue: $10+ billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: www.mitsubishicorp.com
Year Founded: 1954

IT Administrator
Mitsubishi

www.mitsubishicorp.com
Tokyo, Japan
Ken Kobayashi
$10+ billion (USD)
10000+ Employees
Company - Public
Machinery Manufacturing
1954
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