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IT/Admin Assistant

The Information Technology/Administrative assistant have the responsibility of effectively dealing with the day-to-day IT and related administrative operational issues providing general support to users on the available ICT systems and administrative related processes. The successful candidate will efficiently support the ESUK Network. He/she will work closely with and be supported by other members of the IT team based in United Kingdom.

Role Responsibilities:

• Promptly handle assigned issues and tasks through internal systems.

• To always ensure excellent customer service and teamwork practices.

• Perform basic office support functions when not supporting the ICT team.

• Carry out ad-hoc daily and weekly tasks as assigned by CTO in support of departmental operations and objectives.

• Provide administrative support to the IT team and CTO for

• Asset management
• Order placing / management
• IoT sensor monitoring and management
• General record keeping and data quality control

• reviewing, procuring, and installing approved hardware;

• portable equipment support (e.g., PDAs, Tablets, Laptops, Mobile phones);

• Supporting the moving of existing operating hardware and reinstalling it at different locations (when approved/required);

• management of all local software licences in compliance with legal and commercial requirements (where appropriate);

• proactive dissemination of relevant IT related information to users;

• Management of IT office suppliers (including stock levels and purchasing) guided by the CTO;

• Providing other ad-hoc administrative tasks when required.

• Help Maintain business Continuity Plan including the relevant equipment, carrying out periodic tests of the Plan

• The IT Support Officer’s position and balance of responsibilities is likely to change, particularly during the first six months.

Role Requirements:

• Have the right to work in the UK

• Have a good understanding of written and spoken English due to health and Safety on sites

• Have exceptional administrative skills

• Have exceptional attention to detail

Working Shift:

• Monday to Friday -Including Hybrid
• 8.30-5.30

Benefits:

• Holiday Entitlement 20 days + 8 B/H (pro rata)
• Full training given
• Hastee Pay App

Location: 65 Leonard Street, London, EC2A 4QS

Salary: £32,000 to £34,000 depending on experience