Job description
The purpose of this position is to assist the Investments team in their business-critical daily responsibilities.
A mixture of operational and regulatory focus provides a varied and interesting role for someone who has
experience in this area, or for an ambitious and talented individual who wants to progress in this direction.
The successful candidate will be key in both delivering team and individual targets within the appointed
timescales and to the highest standards.
Key Responsibilities:
Responsibility for the completion of the core team processes:
o Fund vetting and on-boarding.
o Fund Manager liaison.
o Daily pricing controls.
o AML/KYC due diligence.
o Fund Manager agreements.
Achieve departmental service level agreements (SLAs) and key performance indicators (KPIs).
Demonstrate flexibility during periods of high workload, assisting other services when required.
Support the business software infrastructure with user acceptance testing and disaster recovery
cycles.
Achieve and actively maintain your skills and knowledge to adhere to the Training and Competence
standards.
Continually focus on delivery of excellent customer service to ensure that the Company is highly
valued by our clients.
Liaison with Investment Managers, designated Stockbrokers and other associated third-party
providers.
Ensure that the Treating Customers Fairly (‘TCF’) principles are adhered to, supporting Customer
Service improvement initiatives, raising any areas for concern with either line manager or
Compliance.
You will, from time to time, be required to undertake other activities that fall within your capabilities as
directed by management.
Specialist Skills, Qualifications and Experience:
Essential:
/ Investments Administrator
Good attention to detail
Excellent interpersonal, organisation and communication skills
Ownership and accountability
Proactive and driven
Working knowledge of Excel
Ability to work well under pressure
Desirable:
Investment Management Certificate (IMC), Investment Operations Certificate (IOC) or equivalent
industry recognised qualification
Financial services experience
Understanding of investments and investment products
Why join us:
Enjoy the best of both worlds with our hybrid working arrangement, providing you with the
freedom to work from home and collaborate in our vibrant Bath office.
Benefit from a competitive salary package, including an annual discretionary bonus, as a reward for
your hard work and dedication.
Take advantage of our generous holiday allowance of 34 days per calendar year, including inclusive
bank holidays, giving you the flexibility to enjoy these days off or work them if you prefer.
Additionally, we offer the flexibility to buy or sell up to 5 additional days, allowing you to tailor your
holiday entitlement to suit your needs.
Embrace a culture that values your wellbeing with a dedicated wellbeing day to use as you choose,
such as on your birthday or for some pampering.
Unlock your potential through supported professional development, where we encourage and
nurture your growth.
Rest easy with our comprehensive benefits package, including Private Medical coverage, Income
Protection, Life Assurance, and a Group Contributory Pension scheme.
We believe in giving back, and our Novia Foundation Day supports charitable activities to make a
positive impact in our communities.
Experience our lively company culture, filled with rewards, incentives, remote team socials, and fun
quizzes that make every day at Novia an enjoyable one.
Novia is an equal opportunities employer who values a diverse and inclusive workplace. We
recognise that people work in different ways, and we value alternative viewpoints, celebrate
individuality, and foster a culture where everyone can bring their true self to work. We are
committed to creating a diverse workforce. we accept applications from everyone regardless of
your background, beliefs, culture, gender identity, ethnicity, sexual orientation, disabilities, and
long-term health conditions.