International Relations Administrative Assistant Manchester, England
Job description
The International Development Division (IDD) is an integral part of the University's Directorate for the Student Experience. The International Relations section comprises a busy team which co-ordinates a range of activities including support to inward and outward visits, management of relationships with key international sponsors, provision of arrival services for new international students, scholarship support, student mobility and handles a wide range of enquiries from external stakeholders and colleagues across the institution. We are seeking an enthusiastic, highly organised, customer-focused individual to join our team.
The key aspects of the role are to:
- Processes and procedures administration - to provide clerical and administrative support for key processes and procedures. These processes primarily related to, but are not limited to, the University’s Key International Sponsors (external organisations) and the students they fund.
- Managing a shared mailbox and answering queries via telephone (Team’s Voice) handling queries from students and staff across the university, as well as external individuals, sponsors and organisations.
- Team administrative support and diary management including work for the Associate Vice-President International, Head of International Relations and the International Relations team as a whole.
- Inward and outward visit support – to support the team with arrangements and administrative support relating to visits from external individuals or organisations to the University, as well as outward visits from university staff. For example, this could include, but not limited to, travel arrangements and bookings, catering, and room bookings.
The role will involve providing administrative support for key International Relations activities primarily focused upon support to international sponsor requirements and inward visit arrangements as well as a range of other activities, such as updating our SharePoint site. We are seeking someone who will enjoy working in a fast-paced environment, dealing with a variety of enquirers from all over the world as well as internally across the university, who takes pride in delivering an exceptional level of customer care and who has a keen eye for detail.
Applying for the role
Applicants should demonstrate their experience, skills and competencies based on the Person Specification within Job Description.
We highly recommend that to ensure you have referenced all the essential criteria, that you use the Person Specification as headings within the Additional Information section of the application form, and describe your relevant experience, skills and competencies under each heading.
Please note that only candidates who demonstrate that they meet all the essential criteria in the Additional Information section will be able to proceed to the next step in the application process.
Online drop-in session
An online drop-in session for questions will also be held, if you prefer to ask any questions in real time. These are planned for Wednesday 13th and Thursday 14th September, with the Recruitment Manager. Please sign up via one of the links below to attend.
https://www.eventbrite.co.uk/e/information-session-international-relations-administrative-assistant-role-tickets-700812969457
The University of Manchester values a diverse workforce and welcomes applications from all sections of the community.
What you will get in return:
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working – you can find out more here
Hybrid working arrangements may be considered.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any recruitment enquiries from recruitment agencies should be directed to [email protected].
Any CV’s submitted by a recruitment agency will be considered a gift.
Enquiries about the vacancy, shortlisting and interviews:
Name: Helen Lusty
Email: [email protected]
General enquiries:
Email: [email protected]
Technical support:
https://jobseekersupport.jobtrain.co.uk/support/home
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.
