Department: Delivery

Location: Home based, UK

Reports to: Head of Quality/Quality Manager

Hours: 37.5 per week

Salary: (Depending on experience)

Role Overview

As an Internal Quality Assurer (IQA) at Cambridge Spark, you will support the timely submission of learners to End Point Assessment. You will work with others to continuously deliver to our gold standard of teaching, learning and assessment through quality improvement activity and the development and improvement of outstanding resources, delivery methods, End Point Assessment processes and our ways of working.

This role will work closely with the Service Delivery team, particularly Data Mentors, ensuring that the internal quality standards and external qualification standards are met. You will be required to develop and deliver internal training and CPD relating to all data mentors technical components of the learner journey. You will ensure that Cambridge Spark’s gold standard framework is as a minimum meeting the external requirements and accreditations such as Ofsted, Matrix, ESFA, and DfE, with the intention of exceeding these expectations by bringing innovative and entrepreneurial ideas to the table.

Key responsibilities:

• Providing gold standard feedback and coaching to support and drive staff to achieve and deliver excellent on-programme learning & assessment, and preparation for end-point assessment
• Carrying out desktop formative and summative quality review activity of learner portfolios, providing feedback reports ensuring all criteria is met before learners enter gateway
• Monitoring compliance towards the qualification standards and driving continuous improvement
• Effective planning and monitoring to ensure timely completion of end-point assessments
• Identifying, monitoring and addressing trends seen through IQA activity, documenting and reporting on progress towards improvement actions
• Recommend and implement change resulting in improved provision ie: providing training and coaching to enable others to achieve gold standard delivery through activities such as:
  • Development of delivery guides and support documentation enhancing the delivery programme and the end point assessment
  • Delivering standardisation and moderation meetings to Data Mentors and Trainers
  • Supporting and contributing to improvements with reporting mechanisms
  • Maintaining effective external relationships with EPAOs to meet qualification quality assurance requirements
• Support and advise the Head of Quality and Quality Manager in continuous improvement requirements relating to teaching, learning and assessment. These to include, but not limited to;
  • Advising and supporting on effective approaches to monitor and improve the quality of on programme assessment and end point assessments
  • Deliver occasional teaching and/or learning sessions, and undertake assessments, as and when required
  • Support the self-assessment and quality improvement planning processes, Ofsted and external audit visits
  • Carry out own personal development as a learning practitioner, keeping up to date through own CPD activity with industry requirements and legislations

Candidate Specification:

• EPA assessor experience mandatory
• Relevant technical data analyst experience
• Minimum of at least 2 years’ experience in a similar role
• Holds TAQA
• Holds CAVA/V1 certification Level 4 or above
• Good understanding of quality assurance systems and the End Point Assessment process
• Teaching and/or learning qualification at Level 3 or above, with relevant education/industry experience
• Experience of external accreditations and working towards a framework ie: Ofsted EIF, Matrix accreditation
• Experience in dealing with Awarding Organisations/EPAOs and other curriculum stakeholders
• Ability to understand, analyse and present data to support business objectives
• Demonstrated ability to meet or exceed industry standard satisfaction metrics
• A growth mindset individual, who views challenges as opportunities to improve
• Ability to influence stakeholders from a range of disciplines and seniority
• Excellent IT, analysis and reporting skills
• Good communication and influencing skills

Company Benefits:

• Remote first company providing flexibility to work from home
• Pension with up to 5% matched contributions
• 25 days holiday + 8 bank holidays + 1 day off on your birthday
• Pre-tax gym allowance of £30 per month
• Annual Summer and Xmas events
• Company socials including everything from Cambridge College formals, pub nights to team building events
• Contribution towards books and training courses that help you learn and grow in your role with us
• Private medical insurance and cash plan
• Holiday buy back scheme (up to 10 days p/a)
• EAP with 24 hour confidential support line

Background to the Organisation

We are an education technology company that enables corporate and government organisations to achieve their business goals by educating their workforce with critical digital transformation skills to succeed in the AI era.

We deliver unique and innovative professional education that is accelerating the digital transformation of our clients, advancing the careers of their employees, helping people get into work and closing the digital skills gap. We are in a sector that is crucial to the economy and workforce, with a lot of opportunity for change and innovation. We are at the cutting edge of teaching applied data and digital skills, with our unique patented learning platform EDUKATE.AI offering our clients and learners a unique learning experience. EDUKATE.AI was developed with support from Innovate UK and provides all of our learners with 24/7 immediate feedback on their work, helping accelerate the learning process and providing a sandbox environment to experiment on real world datasets.

Since 2016, we have supported more than 15,000 learners across four continents with nearly 550,000 pieces of code submitted for feedback on EDUKATE.AI. We are trusted by some of the most recognisable brands in the world to educate their workforce, including Microsoft, the NHS, GSK, easyJet, the BBC and John Lewis. Our focus on applied learning to create business impact sets us apart - individual learners have reported applying their skills at work to generate recorded value of up to £40m.

Values

At the centre of the way we work together and inspire each other to achieve success are these core values:

Entrepreneurial

We take initiative and show entrepreneurial spirit which fuels innovation at Cambridge Spark. This includes identifying opportunities for improvement, taking ownership for implementing solutions effectively and driving improvement by using proof of concepts to demonstrate the feasibility and value of their work.

Team Spirit

Everyone is part of building an open and transparent culture, communicating effectively to raise issues, discuss improvements and share the evidence used to make decisions.

Customer-focused

Our customers are at the centre of everything we do, inspiring us to create great work. We strive to build friendly, professional and lasting relationships with them to better understand and anticipate their needs.

Gold Standard

We are experts in our field and are constantly developing our technology and offering. We set the benchmark in our industry: both in what we offer customers and in how we deliver it.

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Cambridge Spark is an Equal Opportunities Employer and prohibits discrimination and harassment of any kind. Cambridge Spark is committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Spark are based on business needs, job requirements and individual qualifications, without regard to race, colour or ethnicity, ability or disability, gender or gender reassignment, sexual orientation, marital status, religion, age or any other status protected by the laws or regulations in the locations where we operate. Cambridge Spark will not tolerate discrimination or harassment based on any of these characteristics. Cambridge Spark encourages applicants of all ages.

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