Insurance Administrator Colchester, England
Job description
Job Title: Insurance Administrator
Location: Office based role in Colchester, Essex.
Department: Protection Services
Target: Administratively sound candidates with experience of Customer Service in a telephone based setting.
Rewards: Competitive salary plus bonuses and benefits (OTE 24K).
Hours: Mon-Fri 9.00 AM - 5.30 PM.
Timeline: Immediate interviews with a July 2023 start date.
The New Homes Group:
The New Homes Group as part of the Connells Group, has the enviable reputation of being the UKS leading new homes specialist. Through our range of individual brands we specialise in facilitating the sales of new homes working with housebuilders, lenders and a nationwide network of estate agents. We offer a broad range of Mortgage Services together with Part Exchange, and Assisted Move. We work with most of the UKs top 20 housebuilders.
In 2022 we handled over 14,000 mortgage applications. Our Helpline teams and Mortgage and Protection Advisers have considerable knowledge and experience of mortgage products that are particularly geared towards the new homes market, as well as having established relationships with key mortgage lenders. As part of our 2023 expansion plans, we are now looking to appoint additional individuals, who will have the opportunity to earn an industry leading salary package, and an unrivalled opportunity for career development and promotion, within The New Homes Group.
Insurance Administrator responsibilities:
You will be part of a team who are responsible for proactively managing customers protection applications, which will involve keeping in regular contact with our clients, and appointed insurance companies delivering high levels of customer service at all times.
As an Insurance Administrator, you will possess a proven track record in customer services industry, with experience in customer contact by telephone, with excellent interpersonal skills and an ability to work effectively on your own as well as in the team environment
Required Knowledge, skills and qualifications:
- Previous customer service experience essential.
- Previous telephone based call centre experience preferred.
- Ideally some experience of working within Financial Services, particularly insurance.
- Detail conscious with experience of working in an office based, administrative environment.
- Motivated to meet and exceed personal targets and customer service standards.
- Excellent inter-personal skills, with outstanding telephone manner and strong listening skills.
- Highly competent Microsoft Office user, including Excel, Word and Outlook.
Benefits:
- Permanent Full Time Role with fantastic earning potential
- Extensive training coupled with an ongoing support and development program
- 28 days paid holidayincluding Bank Holidays
- Get your Birthday off each year. (Once Probation Completed*)
- Unrivalled opportunities for progression, promotion and personal development in an expanding and market leading business
- Contributory workplace pension*
- Generous Staff referral bonus scheme*
- Free Blue-Crest Prevention plus Health Screening*
- Free onsite Car Parking.(Subject To Availability)*.
- 24/7 365 Wellbeing Support Service available to you and your spouse/dependents.
(*T&Cs Apply)
If this role sounds of interest please forward your CV by clicking Apply Now or call Darren Robins on 01206-984811
