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Inside Sales Specialist (French speaker) Cambridge, East of England, England

Proceq

Full Time Cambridge, East of England, England 25834 - 36613 GBP ANNUAL Today

Job description

INTRO

We are looking for a passionate Inside Sales Specialist to work hand in hand with our field sales and distribution partners in EMEA. Starting from the customer acquisition up to customer satisfaction calls you are working pro-active within the complete sales process.

WHAT WILL YOU DO

Sales Process

Serve as a primary point of contact for any incoming communication
Handling of incoming technical and commercial enquiries as well as complaints, ensuring timely response in close cooperation with Customer Success Manager, Regional Sales Manager, Services Manager and EMEA colleagues
Generate and process new sales leads as necessary
Supporting sales team to stay on track with the leads
Proactively call existing customers on a regular basis to improve customer service and generate new leads
Follow up opportunities passed on from Sales Managers with the aim to close small to medium sized orders in countries that speak English and French
Control of customer credit worthiness and credit limits
Assistance in organizing various marketing campaigns
Provide and necessary data or reports to the sales team

Inside Sales

Maintenance of Partner accounts in CRM and SAP
Complete some administrative duties for the sales team, like scheduling appointments and informing customers of their order status
Support Sales Managers to process quotes and orders in CRM
Process orders in CRM following correct export requirements to allow Supply chain to process and dispatch in an orderly fashion
Export and order processing (Europe, Middle East, Africa)

WHAT DO WE EXPECT

+5 or more years of experience in sales/customer service or similar role
Sound PC skills, especially in CRM (Sugar), SAP and Microsoft 365
Languages: English, French (compulsory), others may also be valuable
Flexible, able to work independently and in teams
Proactive approach in fulfilling requirements
People person, time orientated, great communication skills, consumer oriented and attention to detail
Interest in tech products and software

This position is based in our Cambridge office with hybrid model (3 days in the office per week)

ABOUT US

We are on a mission to protect the built world with software, sensors and data. We hire talented problem-solvers with bold ambition who share our passion for inspection technology to sustain mission-critical assets and infrastructure for future generations. Our culture is creative, innovative and inclusive. We are a fast-paced, product driven, growth company headquartered in Switzerland with our Singapore and Malaga technology hub and a global mindset looking to lead a digital revolution in inspection. Want to join the #EagleTeam?

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