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Operations Manager - Leeds - upto £42k + 3k on-call allowance – 2 day shifts, 2 night shifts, 4 days off rota - Excellent benefits

This is a brilliant opportunity for an Operations Manager to join a fast paced organisation based in Leeds City Centre. The Operations Manager will be supporting 2500 users across 4 data centres worldwide and be responsible for managing a team of 3. As an Operations Manager you will have technical knowledge of 2nd line support, Servers, Monitoring systems and ITIL. Any experience of ITSM is advantageous but not essential.

As the Operations Manager you will have at least 1 year experience in leading a service desk team dealing with work allocation, appraisals and 1 to 1’s.

The Operations Manager will work a 4 on 4 off rota including 2 night shifts. For example, Monday 7am-7pm, Tuesday 7am-7pm, Wednesday 7pm-7am, Thursday 7pm-7am, Off Friday, Saturday, Sunday and Monday. All shifts will be based in the office in Leeds.

**You MUST be able to pass a credit and criminal check**

Operations Manager Lead Key Skills

• Strong IT Support background (1st & 2nd Line)
• 1 years’ experience in a Team Leader / Manager position
• Servers
• Monitoring systems
• Allocating workload
• Conducting Appraisals and One to one’s,
• KPI and SLA adherence
• Progression plans
• Excellent communication skills

Benefits:

• Up to £42k salary
• 3k on-call allowance (1 in 4)

· Comprehensive health coverage (medical, dental and optical)

· Competitive annual leave

· Life insurance

· Travel insurance

· Global mental wellness programme

· Sports clubs and social events

· Pension scheme

Job Types: Full-time, Permanent

Salary: Up to £42,000.00 per year

Benefits:

• Casual dress
• Company pension
• Flexitime
• Health & wellbeing programme
• Life insurance
• Private dental insurance
• Private medical insurance

Schedule:

• 12 hour shift
• Day shift
• Flexitime
• Night shift

Experience:

• Service Desk Team Lead / Manager: 1 year (required)
• IT Support / Service Desk: 3 years (required)

Work authorisation:

• United Kingdom (required)

Shift availability:

• Day shift (required)
• Night shift (required)

Work Location: In person

Application deadline: 12/07/2023
Reference ID: 8789/AB