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Job description

Salary: £25,000 - OTE £35k!
Monday to Friday - Office Based
Trafford Park

Role:

• Responding to all inbound enquiries as quickly as possible aiming to convert into an order
• Processing and managing from inbound contact (email/web/phone)
• Raise contracts and administer customer orders with attention to detail to prevent invoice issues and disputes
• Work with the operations team to ensure the customers get the equipment they need when they need it
• Be inquisitive and establish what work customers are carrying out - to allow you to up/cross sell
• Work with the Customer Improvement manager to spot opportunities to sell additional items
• Maintain an understanding of our products and services and educate customers in the full range of products on offer
• Meet and exceed sales targets and KPI's
• Provide a first-class service at all times

You:

• Customer Focused
• Experience of inbound/outbound calls
• Target driven/ results oriented
• Active questioning skills
• Proven experience in multitasking
• Have great attention to detail

Benefits:

• FREE onsite gym
• Free hire from our core range, with 50% off for friends and family
• Claim cashback on health and Wellbeing - this is anything from dental to a massage!!
• Discount vouchers off your mobile, car hire and high street products, etc.
• Buy up to five extra days of annual leave
• Long service awards
• Childcare vouchers
• Cycle to work scheme
• Training and development programs

Job Types: Full-time, Permanent

Salary: From £25,000.00 per year

Benefits:

• On-site parking

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Commission pay

Work Location: One location

Expected start date: 27/03/2023