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Job description

Would you like to work for a progressive organization offering a warm, friendly and upbeat environment? IF SO APPLY NOW!!!

Working in a modern office environment, with fantastic career progression opportunities!!

DO NOT MISS This opportunity for a Call Handler Agent to work on a client campaign for a well known leading brand. Offering expert training and guidance to be successful in your role, along with many benefits and opportunities to earn incentives.

SALARY

• Basic salary of £19,760
• Uncapped Bonus scheme
• Average earners make £300- £500 per month increasing your salary to £25,000
• Top earners make £600- £800 per month increasing your salary to £29,000+
• As it is uncapped you could earn even more

Benefits

• Free GYM membership
• Free swimming membership
• Employee discount
• Free onsite parking
• Paid holidays
• opt out pension scheme

The Role as a Call Handler Agent will include

• As a Call Handler Agent, you will be calling existing customers to discuss renewals or upgrade their contract with the client
• Providing general customer support
• As a Call Handler Agent, you will be speaking to customers about their current packages and trying to upsell and secure their contract renewal

What we look for in a Call Handler Agent

• Friendly warm voice
• Eager to work and learn personality
• A confident individual
• Experience in retail, sales or customer service
• have the ability to handle rejection and remain resilient throughout the day
• You must be able to deliver a top-quality customer service and ensure the best outcome for the customer
• The ability to hold conversation will people of all ages and backgrounds and can easily build rapport with customers

Job Types: Full-time, Part-time, Permanent
Part-time hours: 40 per week

Pay: From £19,760.00 per year

Benefits:

• Casual dress
• Flexitime
• Free parking
• Gym membership
• On-site parking
• Sick pay
• Store discount
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Loyalty bonus
• Performance bonus

Work Location: One location

Reference ID: WNn Sheff