In Room Dining Coordinator - Knightsbridge, London Knightsbridge
Job description
In Room Dining Coordinator - Knightsbridge, London
We are currently seeking a passionate and driven In Room Dining Coordinator to join the management team here at The Carlton Tower Jumeirah.
Situated in the heart of Knightsbridge, one of London’s most exclusive neighborhoods, and towering high over a world- class shopping destination, Sloane Street, The Carlton Tower Jumeirah is a beacon of sophistication where heritage meets contemporary luxury. The hotel has been reinvented for a new generation of discerning guests with elegant, timeless interiors complemented by the most spectacular views.
Featuring an exciting collection of restaurants and bars and a world-class fitness club and spa, the hotel will be embraced by its affluent local community as well as sophisticated international travellers as the place to reside, rejuvenate and celebrate in Knightsbridge.
About the role
As the In Room Dining Supervisor, you will be responsible in supporting the In room Dining Manager within the In Room Dining Department along with our Health Club and Spa lounge in the most efficient and effective manner. You will be a true representation of Jumeirah’s visions and values and have a keen drive for developing talent within the team.
Key Duties:
- Ensure a smooth, efficient and high service focused operation where the satisfaction of all guests is paramount
- Supervise, motivate and develop all Room Service colleagues to achieve highest levels of service excellence as well as highly positive colleague relations
- To control and project strong and seamless interdepartmental coordination with all other F&B outlets, their managers and colleagues
- To handle guest relations including complaints, requests and enquiries concerning food, beverage and service.
- To have complete knowledge of all areas of the Room Service Department including food and beverage menu
- To supervise the preparation and service of all Guest orders, ensuring efficient quality control of the delivery of all items
- To take special care in checking the preparation of VIP gifts.
- To liaise with Reception for the allocation of rooms, and arrival of VIP guests.
The successful candidate will have the following experience and skills:
- Ideally experience in a similar position within a luxury 5 star environment is desirable
- Excellent level of English
- Excellent communicator and able to connect with all levels in the business with the ability to motivate your colleagues.
- Effective organisational skills; able to prioritise tasks and self-manage a workload
- Excellent personal presentation with a warm and welcoming personality.
- Friendly, approachable and professional
- Have a strong eye for detail
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
In return we offer:
-
50% Food and Beverage discounts across Jumeirah Hotels and Resorts globally
- Employee Assistance Program
- Preferential room rates across Jumeirah Hotels and Resorts globally
- Free meals on duty
- Smart Spending with Jumeirah Perks website access
- Dry cleaning of uniforms/office attire
- Lieu Day if you work a Bank Holiday
- 28 days paid annual leave including bank holidays
- Extra day of holiday for significant birthdays
- Life Insurance
- Interest-free season ticket loan
- Taxi Service After Hours
- Recognition and Social calendar
- Wellness Benefits – Chiropodist, Flu Jabs, and more!
- Company Pension Scheme
- Excellent training and development opportunities and external Transfer Scheme
- Internal transfer and promotion opportunities
- Cycle Scheme
- Eye Test & Discount for VDU Users, and Dental Cash Back Plan
If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.
