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Job description

Amber Care Group provides high quality, safe and trauma informed supported living for children and young people across the Northeast and Northwest of England. Our work is delivered with an uncompromising focus on quality, ensuring that the young people in our care receive outstanding support from our teams focused on developing their physical, emotional and social wellbeing and providing them with a safe space in which they can thrive.

Amber Care Group provides high quality, safe and trauma informed supported living for children and young people across the Northeast and Northwest of England. Our work is delivered with an uncompromising focus on quality, ensuring that the young people in our care receive outstanding support from our teams focused on developing their physical, emotional and social wellbeing and providing them with a safe space in which they can thrive.

The HR Advisor will work with the leadership team to provide day to day support and advice to our employees on all matters to do with people. This will include managing HR Administrative processes, our HR system as well as maintaining compliance across our processes inline with OFSTED requirements.

Key Accountabilities

The role of HR Advisor is based in our office in Billingham with some home working an option. The role will cover our network of services across the North East and North West. You will be responsible for overseeing all people procedures and providing ongoing support to approximately 30 people directly and indirectly. The accountabilities of the role are:

• HR Policies and Procedures: Develop, implement, and maintain HR policies and procedures specific to the needs of a children's residential care home. Ensure compliance with legal and regulatory requirements, safeguarding policies, and industry standards.

• Recruitment and Selection: Oversee the recruitment and selection process for all staff positions using Safer Recruitment Procedures, including creating job descriptions, advertising vacancies, screening applicants, conducting interviews, and completing reference checks. Collaborate with leadership team to identify staffing needs and develop effective recruitment strategies.

• Employee Relations: Provide guidance and support to staff members on a wide range of HR-related matters, including employee relations issues, performance management, disciplinary actions, and grievance procedures. Promote a positive work environment and foster strong working relationships among the staff.

• Training and Development: Assess training needs and coordinate the delivery of relevant training programs for staff members. Collaborate with external trainers and organizations to ensure the availability of appropriate training resources. Ensure accurate and up to date training records are maintained.

• Performance Management: Support the performance management process by assisting in setting performance objectives, conducting performance reviews, and providing feedback to staff members. Help identify and address any performance concerns, ensuring fair and consistent application of performance management policies.

• HR Administration: Maintain accurate and up-to-date HR records, including HR system, training records, and employment contracts. Ensure compliance with data protection regulations and handle sensitive employee information with confidentiality.

• Employee Well-being: Promote employee well-being and engagement through initiatives such as employee recognition programs, well-being activities, and employee feedback mechanisms. Provide guidance on work-life balance and stress management.

• HR Reporting: Prepare regular HR reports on key metrics, including employee turnover, recruitment statistics, and training initiatives. Analyse data to identify trends and recommend strategies for improvement.

Person Specification

We are looking for a HR Advisor who is the very best in their field, we pride ourselves in being the very best we can be and our managers need to share our vision and passion for delivering safe, high quality, trauma – informed care at all times. The HR Advisor will need to have a working knowledge of Trauma Informed practice to enable them to support this within the business. Training on this will be provided as needed.

Essential Criteria

• Enhanced DBS Check

• Level 3 minimum, ideally Level 5 CIPD qualification.

• HR Experience: Proven experience working as an HR Advisor or in a similar HR role, preferably in a healthcare or residential care setting. Understanding of HR policies, procedures, and employment legislation is essential.

• Safeguarding Knowledge: Sound knowledge of safeguarding and child protection regulations, with an understanding of the unique challenges and considerations involved in managing HR functions within a children's residential care home.

• Communication Skills: Excellent interpersonal and communication skills, both verbal and written. Ability to build rapport and establish effective working relationships with staff members, managers, and external stakeholders.

• Problem-solving: Strong problem-solving skills and the ability to think critically to address employee relations issues, performance management concerns, and other HR-related challenges.

• Confidentiality: Demonstrated ability to handle sensitive employee information with discretion and maintain strict confidentiality at all times.

• Attention to Detail: Strong attention to detail and the ability to maintain accuracy while managing multiple tasks and responsibilities.

Desirable Criteria

• Relevant Industry Experience: Experience in the healthcare or residential care industry, particularly in a children's residential care home or similar setting.

• Training and Development: Experience in identifying training needs, coordinating training programs, and evaluating the effectiveness of training initiatives.

• Well-being Initiatives: Knowledge of employee well-being initiatives and the ability to implement and promote programs that enhance the physical and mental well-being of staff members.

• Analytical Skills: Ability to analyse HR data, identify trends, and provide recommendations for improvement.

• Team Player: A collaborative and team-oriented approach, with the ability to work effectively with colleagues across different departments.

• Adaptability: Demonstrated flexibility and adaptability in a dynamic and challenging work environment.

Applications are strictly via application form; an application pack can be obtained by emailing [email protected]. As part of every application, you will be asked to provide:

- details and consent for two references including your most recent employer. One of which must cover working with young people.

- A self-declaration form which will be submitted at interview but will not be accessed unless a conditional job offer is made.

Trauma – Informed Care

The heart of our approach is trauma – informed and this is woven into every part of our business and work. We expect that teams are experienced in working this way and can inspire and lead others to do the same. We will provide ongoing training and CPD in this practice to ensure our approaches and ethos remains leading edge. When it comes to trauma – informed care we follow the 4 key assumptions (SAMHSA, 2014a) and we:

- Realise the widespread impact of trauma and understand the potential paths for recovery

- Recognise the signs and symptoms of trauma in the people that we serve and in their families. We recognise this in our staff and others involved in the system

- Resist re-traumatisation actively

- Respond by fully integrating our knowledge about trauma into our policies, procedures and practices.

Our Commitment to Safeguarding

Amber Care Group considers safeguarding to be the bedrock of the work we do. At the heart of every decision, intervention and interaction we have is a deep consideration of how we maintain an uncompromising focus on the safety and wellbeing of our Young People. When it comes to recruitment, we follow a Safer Recruitment Approach; this means that anyone who submits an application, in addition to a role-based assessment process, we will also require that you undertake a safeguarding interview. You will also be required to obtain and maintain an enhanced DBS check and provide copies of your qualifications and professional status. We will provide you with more information on these enhanced processes if you are invited forward to our interview process.

Our Commitment to Equality, Diversity & Inclusion

We are all different and we value, respect and honour the uniqueness of each individual. Our commitment is to build an organisation which is free of bias, diverse in its thinking and which welcomes all people. When it comes to recruitment, we use practices to enhance diversity and mitigate bias at all stages including blind application sifting, transparent salary disclosure, panel-based interviews and ongoing training for our teams. There may be times when, to meet the distinct needs of a child, we need to find someone who is able to relate to and build empathy with a child which may involve being prescriptive in the person specification. We will always be transparent when this is the case and explain why.

Job Types: Full-time, Permanent

Salary: £28,000.00-£32,000.00 per year

Benefits:

• Company pension
• Gym membership

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Billingham: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have a minimum Level 3 CIPD qualification?

Experience:

• Human resources: 1 year (preferred)

Work Location: In person

Application deadline: 30/06/2023