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**This role is on-site in Miami, FL**

Position Summary:

This position serves as initial point of hr generalist contact for front line employees, managers, and external parties relating to the day-to-day management of the hr function. Responsibilities include: employee relations, policy interpretation and administration, compensation coordination and documentation, disciplinary actions, requests for information, administration of unemployment claims, systems transaction escalations, performance appraisal process, internal correspondence, etc.

Essential Duties and Responsibilities:

• First line of hr support to the business, consulting on general hr questions, benefits inquiries, interpreting the employee handbook and company policy to provide guidance to the business, engaging with the centers of excellence when appropriate.
• Collaborates with managers and HRBP in preparation of disciplinary actions and or performance improvement plans. Provides HR support, ensures factual basis and appropriate documentation results.
• Maintains internal systems (including processing, position management, opening requisitions). Pulls reports on the status of requisitions/positions for assigned areas and provides recommendations based upon data.
• Consults with business leaders in regards to workforce changes resulting in terminations, reports to, location, cost center changes, et. Al. Additionally, is responsible for the system transactions for these changes.
• Prepares materials for pulse survey reviews, consults with hrbp on trends and recommendations.
• Acts as a change agent for hr transformation
• Prepares internal offer and promotion letters and retains documentation in employee file.
• Participates in talent reviews, succession planning, engagement action planning and other hr strategic initiatives to support the hrbps and the business
• Owns the new hire experience for assigned area(s). Provides onboarding support, facilitates department-specific new hire orientation and conducts new hire check ins.
• Creates and maintains area-specific recognition program and/or newsletter in support of the employee experience
• Actively partners with centers of excellence and hrbps to support brand/function strategy, help to diagnose need, and execute on coe and business initiatives.
• Conducts exit interviews and supports offboarding
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Education, Experience, Knowledge & Skills:

• Bachelor’s degree in human resources, industrial relations or business administration or directly related human resources generalist experience.
• Minimum of two years of generalist experience in human resources
• Phr certification preferred.
• Exercises influence with business clients and hr coes.
• Persuasive verbal and written communication skills
• Critical and conceptual thinking to drive objectivity and data based decision making
• Ability to work in a fast paced environment and demonstrate a sense of urgency.
• Excellent customer service skills with the ability to find alternative solutions to business inquiries, as appropriate.
• Insures high level of confidentiality in all aspects of work.
• Professional presence.
• Proficient in ms office suite, peoplesoft or other hr enterprise software.

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