HR/ER Advisor London, England
Job description
Being curious and open to new ideas? It's an iQ thing.
iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 77 sites across 29 UK cities their best year yet.
Our London- and Manchester-based support teams are the oil that keeps the iQ wheels turning, providing our brilliant site teams (circa 600 employees) with everything they need to deliver a fantastic student experience every day. The iQ Support functions cover everything from Real Estate and Legal to Marketing, People and Finance, but what we all have in common is our uncompromising commitment to doing the right thing, even when nobody's watching. The iQ thing.
What makes a great iQer?
iQers are a pretty special bunch. Our team is bursting with independent thinkers and problem solvers, who join us to explore what's possible and build a career as part of a diverse, fun and supportive team. If you have people skills, personality and potential, you're already our cup of tea. Ready to feel like you've got the best job ever?
Are you an experienced HR or ER Advisor? Have you worked in an operational multi-site environment? Do you have the ability to make quick, sound decisions based on knowledge and judgment? Then this could be the role for you.
We are looking for an experienced People Advisor to join our fun and dynamic People team. This role is looking after all our people at our iQ site's nationwide and will be reporting into the People Operations Manager. As the People Advisor you will be working closely with our Regional and Operations Managers making sure our teams have the best support, advice and culturally appropriate solutions to do their jobs. That's an iQ thing!
Key Role Responsibilities:
- Provide end to end support, advice & guidance for managers in relation to employee relations cases
- Collaborate with Head of Operations, Regional Managers and Operations teams to identify and develop talent within their teams, facilitating development opportunities whilst encouraging people to take ownership of their careers
- Promote employee satisfaction by responding to team member questions, concerns and issues, researching and resolving problems
- Provide People advice supported by the subject matter experts across the full range of people management topics employee relations, recruitment, retention, performance management, development, and engagement.
- Responsible for ensuring people policies and practices are aligned to iQ values, compliant with employment law, including the training and briefing of team members and managers
- Supports the iQ annual performance management process in relation to roll out, communications, guidance to managers
- Reporting on, and analysing people metrics, using those metrics to identify trends, risks
Experience & Skills:
- Wide experience in a People generalist role covering all aspects of people management.
- Experience of managing complex employee relations cases with the ability to identify solutions that are aligned to business and employee needs,
- CIPD Level 5
- Excellent organisational skills and self motivated to manage small scale People projects
- Excellent knowledge and practical skills in applying UK employment law principles.
We work a hybrid working model with 2/3 days in our office in London Bridge. Apply today and find out what its like to work at iQ!
