Job description
HR Coordinator - Employee Relations Team
Macclesfield UK
Competitive salary and benefits apply
AstraZeneca is a global, creative, biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the most serious diseases. But we're more than one of the world's leading pharmaceutical companies.
At AstraZeneca, we're proud to have an outstanding workplace culture that encourages innovation and collaboration. Here, employees are empowered to express different perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.
Responsible for performing a variety of secretarial, administrative, and project-oriented activities in support of their function. May also serves as Team Lead for all administrative support personnel within the functional area and perform activities such as co-ordinating workflow, allocating resources and supervising others
Typical Accountabilities
Provides administrative or secretarial services to the senior team, coordinating complex meetings and off-site events, diary arrangements and travel in line with AZ policy
Co-ordinates, collates and communicates information at the detailed level, possibly of a technical or statistical nature
Assists employee relations team to communicate employment relations policies to managers and employees
Researches and supports maintenance of legally robust employment policies and processes
Ensures the production of reports or analyses, to meet quality standards, and provides interpretation of data
Reconciles figures or information from various sources, ensuring completeness and accuracy, and follow-up on discrepancies
Carries out calculations, analyses or investigations to defined briefs to support the smooth functioning of the business area
Resolves complex customer queries and issues to meet customer and business requirements
Contacts customers on non-typical, sensitive or complex issues
Participates in establishing an understanding of (internal) customer requirements to ensure that planned activities and services meet needs, and in monitoring those services and activities to ensure requirements are fully met
Prioritises workload, and that of others as appropriate, to achieve personal and work unit targets
Organises, controls and delivers specific clerical/administrative activities and services under guidance from a supervisor/manager
Leads and motivates any assigned staff within defined parameters, ensuring they deliver their responsibilities effectively
Controls small projects under general guidance ensuring delivery of project outputs according to plan, reviewing and refining plans as necessary
May co-ordinate workflow management and mentors junior team members to ensure effective allocation of resources
Education, Qualifications, Skills and Experience
Essential:
Prior Administrative experience
Ability to follow processes
Written and spoken communications
Specialist knowledge in relation to administrative/business support activities in the relevant area
Competent in the use of relevant office equipment and systems
Experience of a variety of software/systems
Can create and maintain systems for efficiency for both self and others
Customer Service Skills
Desirable:
Relevant vocational qualifications or equivalent experience
Team management skills
AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, gender or gender orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law