HR Coordinator London, England
Job description
On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner.
About Viasat
Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are—on the ground, in the air or at sea, while building a sustainable future in space.
Chief People Office
The Chief People Office (CPO) comprises a HR Business Partnering function who deliver people services with the support of the Centres of Excellence – Reward, Resourcing, HR Services & Systems, Organisational Effectiveness & Engagement & Communication and Real Estate & Facilities. Our purpose is twofold; to drive business performance and enabling our people to be brilliant.
Primary role purpose:
This role will support a globally distributed team of HR professionals and will be responsible for supporting a business of over 7000 employees across 20+ countries. The HR Shared Services Team report into the Global Director of Payroll and HR Operations and their primary accountabilities are to ensure that HR operations provide consistent, value-added customer service throughout all service delivery channels and interactions.
We are looking for an HR Shared Services Coordinator to join our team. This is a great opportunity for an individual looking to gain experience with a fast-paced Central Shared Services Hub and to become a knowledgeable HR professional delivering customer service excellence. The role will provide a comprehensive transactional and advisory support service to our customers as a member of the HR Shared Services team.
Key Responsibilities:
- Supports day to day global HR operations providing first level HR support to employees and managers via our ServiceNow platform
- Maintains HRIS records and workflows pertaining to employees globally and ensures entries are timely, accurate, consistent in relation to organizational adjustments, pay and reward changes, leave of absence requests and employee overall data
- Supports hiring activities including pre-employment screening, preparing offer letters/contracts
- Prepares various employee letters in a timely matter
- Utilizing various HR systems such as Smart Recruiters, SuccessFactors, Enboarder, Credence Pre-employment Screening to coordinate related onboarding/offboarding logistics
- Provides input into the payroll processing cycles
- Participates in regional or global projects
Essential Knowledge and Skills:
This is an entry level role which would suit someone with a strong interest in HR looking to gain or build experience in a busy HR Shared Services environment. Experience required includes:
- A levels, NVQ or equivalent
- Customer service focus and interpersonal skills
- Good working knowledge of MS Office applications such as Word, Excel and PowerPoint
- Ability to prioritize, multitask and manage workload
- Ability to navigate ambiguity
- Strong attention to detail and accuracy
- Clear and effective verbal and written English communication skills
- Demonstrated administrative and organisational skills
- Proactive approach with ability to take initiative
Desired Knowledge and Skills:
- Experience in a customer service environment
- Recognized HR qualification
- Experience working in a globally distributed team and complex matrixed organisation
- Ability to speak a European language, where the Company has a substantial presence would be an asset (ex. French, Dutch, Norwegian)
Additional Information
You must be eligible to work in this location advertised.
Our culture and ways of working
Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation.
- Customer – we provide a unique value to our customers
- Accountability – we take ownership, we deliver results, and we keep our promises
- Respect – we collaborate, we embrace and celebrate diversity and we value difference
- Excellence – we create bold solutions for our customers and put quality at the heart of everything we do
We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments.
Diversity
We want the best people for the job, and we warmly welcome applications from you if you’re suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status.
We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities.
To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you’re visually impaired we’ll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
